Travel Consultant at Flygo Travel

Job Summary: We are looking for a Travel Consultant with great enthusiasm for traveling. The candidate will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Responsibilities and Duties

• Research, explore and study different travel destination options
• Research destination and travel prices, customs, weather conditions, reviews etc.
• Research and study clients’ specifications and wishes
• Suggest suitable travel options that best suite clients' needs
• Plan and organize travels
• Book tickets, reserve accommodation, organize rental transportation 
• Inform clients and provide useful travel material such as guides, maps and event programs
• Collect deposits and balances
• Offer and promote different services and offerings
• Keep learning about latest industry trends
• Attend webinars, conferences and other educational programs
• Build and maintain relationships with clients
• Track KPIs and prepare KPI reports  

Requirements and Qualifications

• Proven working experience as a Travel Consultant
• Degree in Hospitality, Travel, Tourism, Business or relevant field
• Candidates with personal travel experience will be preferred
• 1-3 years of relevant work experience
• Skills and Competency
• Passionate about travel and tourism
• Excellent knowledge of latest tourism trends
• Good understanding of different tourism offerings and options
• Good knowledge of travel software
• Proficiency in English
• Knowledge of additional languages is an advantage
• Good sales and presentation skills
• Customer oriented mindset
• Critical thinker and problem solver
• Team player
• Good organizational and time-management skills
• Great interpersonal and communication skills