Solution Area Specialist at Microsoft

A Solution Area Specialist discovers and qualifies new leads; drives consumption with new and existing customers. Identifies market and customer needs and collaborates with internal teams to devise solutions to meet those needs. Develops and manages pipeline for territory and forecasts resource needs; meets with customers on site to deepen relationships and solution development.  

Responsibilities

• Learns how Microsoft's 3-cloud-platform can enable digital transformation areas. Supports team members on digital transformation opportunities in an assigned area by applying established process and activities. 
• Collaborates with One Commercial Partner (OCP) and other assigned partners to cross-sell and up-sell products, solutions, and services. Understands the ecosystem of the partners in a solution area. 
• Supports their team on participating in Microsoft events. Contributes to setting Reaches out to peers and senior team members within the subsidiary to gain technical knowledge in a solution area. 
• Seeks client feedback (both formal and informal) to identify and understand the drivers of satisfaction and execute plans to maintain and continue to build on it, and to identify and understand the drivers of dissatisfaction, determine the root cause of problems, and establish recovery action plan to improve clients overall experience. Shares feedback with account teams. 

Qualifications

Minimum Qualifications 

• Currently pursuing or have completed a bachelor's degree in Information Technology, Sales, Marketing, Computer Science, Business Operations, Business Administration or related field. 

Preferred Qualifications 

• Strong desire and business acumen for consultative solution selling 
• Exceptional negotiation, customer service, and interpersonal skills  
• Excellent verbal and written communication, analytical and presentation skills