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  • Posted: Feb 9, 2021
    Deadline: Feb 18, 2021
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    The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organisation. We provide assistance, protection and durable solutions to refugees and internally displaced persons worldwide. What is NRC? NRC promotes and protects the rights of refugees and people who have been displaced within their own country. We take ...
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    Shelter Officer


    1.      Role and responsibilities

    The purpose of the officer position is day to day implementation of the Shelter Project. Use actions words such as ensure, implement or assist for the position relevant responsibilities.

    Generic responsibilities (max 10)

    These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.

    • Ensure adherence with NRC policies, tools, handbooks, and guidelines
    • Implement delegated shelter project portfolio according to the plan of action
    • Prepare and develop status reports as required by management
    • Ensure proper filing of documents
    • Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist
    • Promote and share ideas for technical improvement

    Specific responsibilities

    • These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
    • Supervise the Shelter assistants.
    • Break down the annual operational plans into weekly, monthly and quarterly implementation plans
    • Support supervisors in pre-evaluation and anticipation of needs and in site supply planning,
    • Under the supervision of the Shelter Coordinator and / or the shelter Programme Development Manager, initiate the drafts of technical drawings, develop Bill of Quantity and technical specification notes for shelter projects.
    • Assist the Shelter Coordinator in development of site planning and other related designs
    • To assess the construction training needs of the community and assist in the development of appropriate training materials and plans
    • Submit modification proposals on construction designs to improve shelter activity for unpredictable soil constraints
    • Assist the shelter coordinator, to develop emergency shelter designs and organize emergency responses,
    • Responsible for preparation and follow up of procurement requests and updating the procurement database.
    • Work closely with logistics and community members to accurately control the quantities and qualities of materials delivered.
    • Support the logistics department in  planning the movement of trucks to supply shelter materials to construction sites.
    • Establish and maintain good working relationships with local authorities, local communities, local committees and partners as well as with all stakeholders in NRC area of intervention
    • Encourage the participation of female workers in key positions in the construction / rehabilitation of community infrastructures and all shelter activities
    • Prepare periodic progress reports and other documents as required
    • Represent NRC in coordination meeting when delegated

     Critical interfaces

    • By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
    • Project planning: Shelter Specialist,  Shelter Coordinator, Core Competency Officers, Area Manager (AM), M&E
    • Assessments: Local authorities, Shelter Specialist,  Shelter Coordinator, AM, M&E
    • Area operations: Field officers, Shelter Specialist,  Shelter Coordinator, AM
    • Staff capacity building:  Shelter Specialist,  Shelter Coordinator, HR Officer
    • Implementation: Shelter Specialist,  Shelter Coordinator, AM
    • Scale and scope of position


    Shelter assistants : 2


    Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies)

    Local Authorities (LGA Chairman, Bulama), Shelter CCCM/NFIs lead and co-lead, SEMA/NEMA representatives


    List of budgets covered by postholder, and size of budget

    NGFM1911, NGFM1912, NGFM2016, NGFM2101.


    M&E Dash board, GORS, Agresso, NRC Intranet.

    Legal or compliance:

    Term of employment, Code of Conduct, vendors contract

    2.      Competencies  

    Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

    1. Professional competencies

    These skills, knowledge and experience are important for effective performance.

    Generic professional competencies:

    • Experience from working as a Project Officer in a humanitarian/recovery context
    • Previous experience from working in complex and volatile contexts
    • Documented results related to the position’s responsibilities
    • Some knowledge of English
    • Context/ Specific skills, knowledge and experience:
    • University degree in civil engineering or architecture
    • Knowledge of the context in North Eastern Nigeria
    • Knowledge of the local language Kanuri, Hausa
    • Experience with start-up, exit or similar
    • Experience household training in and infrastructure maintenance
    • Familiarity with AutoCAD, GPS, ARC GIS and Google Earth

    2. Behavioral competencies (max 6)

    These personal qualities influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

    • Planning and delivering results
    • Empowering and building trust
    • Communicating with impact and respect
    • Handling insecure environment

    3.       Performance Management

    The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

    The Job Description

    • The Work and Development Plan
    • The Mid-term/End-of-trial Period Performance Review Template
    • The End-term Performance Review Template

    The NRC Competency Framework

    Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

    About the Team

    The Norwegian Refugee Council (NRC) Geneva leads NRC’s representation with the IASC and UN agencies, and coordinates donor engagement with the UN and Swiss donors. NRC strives to assist and protect vulnerable and displaced people during crises, especially in situations of conflict. Established in 1946, NRC is an independent, humanitarian, non-profit, non-governmental organisation working in around 31 countries with approximately 14’000 staff. NRC employs a rights based approach, challenging those with responsibility to uphold the rights of displaced people set out within national and International Laws. NRC endeavors to secure the acceptance of local stakeholders for activities and is committed to the principles of humanity, neutrality, independence and impartiality.

    NRC seeks to engage with all relevant actors in order to promote the full respect for the rights of displaced and vulnerable people; secure and maintain access for humanitarian operations and promote the achievement of durable solutions. NRC Geneva, with the Internal Displacement Monitoring Center (IDMC), are NRC’s primary presence in Geneva.

    Method of Application

    This job has expired. Application is no longer allowed

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Average Salary at Norwegian Refugee Council (NRC)
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