Senior Business Analyst at SunTrust Bank Nigeria Limited

Responsibilities:

Business Process Review and Risk Mitigation:

• Conduct end-to-end reviews of assigned business processes to identify operational, financial, and technological risks.
• Propose solutions and opportunities for process efficiency improvements.

Expertise in E-banking and IT:

• Demonstrate up-to-date expertise in e-banking and information technology.
• Apply this knowledge to develop, execute, and enhance action plans.
• Provide guidance to colleagues on best practices and the application of technology solutions.

Stakeholder Relationship Management:

• Build and maintain strong relationships with key stakeholders.
• Engage with business units, IT teams, and external partners to align efforts and meet customer needs.

Project Leadership and Management:

• Lead or participate in multiple projects, ranging from small to mid-size initiatives.
• Manage project documentation, scope, schedules, and milestones.
• Ensure timely delivery of project tasks and effective communication with all stakeholders.

Process Design and Improvement:

• Analyze and design complex business and systems processes.
• Focus on quality improvement and data management.
• Recommend process enhancements or re-engineering.
• Integrate new systems and processes with existing ones.

Effective Communication:

• Keep stakeholders informed through formal and informal communication methods (emails, presentations, and updates).
• Facilitate project meetings and presentations for diverse audiences.

Qualifications

• Bachelor's degree in a relevant field (e.g., Business Administration, Information Systems, Finance, etc.)
• Proven experience as a Business Analyst, preferably in the banking or fintech industry.
• Strong analytical skills and the ability to translate business requirements into technical solutions.
• Excellent communication and interpersonal skills.
• Project management experience is advantageous.