Sales Support Representative at Kwik Delivery

Who You Are

• You are an experienced professional with knowledge of sales and an ability to interpret sales metric.

What You'll Do

• Managing customer accounts, following up with customers for administrative purposes and providing troubleshooting assistance for orders, account statuses, and other problems
• Scheduling customer meetings and conferences
• Compiling a daily list of sales leads, delegating leads to sales staff members, managing sales tracking tools, and compiling reports
• Performing data entry tasks for sales figures, metrics and other relevant information
• Recording sales trends and liaising with Supervisor and account department to develop sales strategies.
• Provides necessary data or reports to the sales team
• Generates and processes new sales leads as necessary
• Developing and monitoring performance indicators for the Sales team
• Stay up-to-date with new product and feature launches and ensure Sales team is on board
• Suggest sales process improvements
• Review pending orders and specific customers' requests to ensure excellent customer service and customer experience

What You'll Bring

• BSc Degree in Marketing
• A minimum of 3-5 years of proven work experience as a Sales support representative
• Hands on experience with Telemarketing, email marketing, ERP and CRM
• Proficiency with Microsoft Office Suite including PowerPoint
• Indepth understanding of sales principles and customer service practices
• Effective at leading meetings with various stakeholders with competing objectives
• Able to work with minimal direction, multi-task, handle changing priorities and meet aggressive client schedules and requirements
• Corporate sales experience in related industry (Fleet management, and /or Logistics/delivery)
• Intuitive and insightful, particularly regarding human behaviour
• Excellent written and verbal communication skills
• Great networking skills

Life at Kwik

• Join a diverse, passionate & driven team of all backgrounds
• Casual work environment
• Comprehensive health benefits to fit your needs
• Competitive salary
• And more