Sales Force Effectiveness Executive, West Africa at GlaxoSmithKline

Requisition ID: 344912
Location: Ilupeju, Lagos
Categories: Commercial Operations

Job Purpose

• As a Sales Force Effectiveness Executive, you will be responsible for planning, reporting, and tracking sales process optimization and G2N monitoring.
• You will also work closely with internal and external stakeholders to ensure the appropriate objectives and priorities are reported within the organization.
• You will compile sales data to enable the organization  make timely and effective commercial decisions

Essential Job Responsibilities

• Planning, reporting, monitoring and analysis of performance data, and sales activities to support recommendations to the sales management teams for the development and improvement of sales team performance.
• Tracks and reports key performance indicators via data dashboards, graphs, and visualizations
• Prepares required reports periodically (daily, weekly, monthly, quarterly, yearly) and supports the business with ad hoc reporting
• Monitoring the accuracy and efficient distribution of sales reports and other intelligence essential to the sales team
• Generate recommendations to the sales management teams to develop and improve performance of sales teams.
• Support with the definition, implementation, monitoring and reporting of incentive schemes for field teams and distributors.
• Develop and drive Segmentation & Targeting based on sources of appropriate data across all areas of stakeholder engagement to support the evolution of business.
• Analyze and plan business initiatives including toolkits for customer profiling, KPIs monitoring  and execution excellence.
• Coordination with other internal stakeholders like demand planning, Finance, Supply, marketing, and trade marketing
• Providing timely and actionable analysis on sales performance
• Track competition strategy, plans & products and provide insights to management
• Embed Global toolkits from Commercial Execution program.
• Use our values and expectations to drive actions and decisions, role model values and expectations.

Why You?
Basic Qualifications:

• University Undergraduate Degree
• Relevant 3-5 years’ experience in sales force effectiveness or business/sales analytics

Preferred Qualifications:

• Knowledge of forecasting/tracking tools, databases, and PC access tools.
• Excellent analytical, organizational, multi-tasking, project management skills
• High level of computer literacy with in-depth knowledge and efficiency in Excel, PowerPoint and mapping packages; experience with databases
• Experience with targeting, segmentation exercises and working with MS office applications, analytical tools, CRM (Salesforce, OCE, Veeva) and other data sources.
• Hands-on business analytical experience
• Good at communication and influence skills and be comfortable to drive changes
• Fluent in English