Sales Engineer at Hexagon Engineering Ltd

JOB PURPOSE

• A Sales Engineer, or Customer Engineer, is a sales professional who specializes in understanding all the technical aspects of a technical product and explaining them to potential consumers.
• Their duties include consulting on product development, explaining product features to customers during live demonstrations and negotiating contract terms.

MAIN DUTIES

• Prepare and give technical presentations to explain to customers how the products and services work.
• Work with the customers and Engineers to ensure the equipment meets the system requirements.
• Communicate with the sales team to understand consumer demands and offer sales support where necessary.
• Secure orders, guarantee product standards and assure product delivery.
• Establish customer rapport and acceptance.
• Plan for modifications to products to meet consumer demands.
• Help clients to solve problems with product usage.
• Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.

EXPERIENCE

Skills and Qualifications:

• A bachelor’s degree in mechanical engineering,
• Experience in sales and the technology field.
• Strong communication, interpersonal, customer service, and sales skills.
• The ability to relate technical information to non-technical customers.
• Excellent technical and problem-solving skills.
• Good leadership and team working skills.
• Willingness to continue your sales and engineering education.

KNOWLEDGE, SKILLS, AND ABILITIES

• It is essential that the post holder has the following:
• Reliable technical background
• Good marketing skills and business sense
• Ability to work with others as a team.
• Ability to build client relationships easily.
• Analytical ability and great problem-solving skills
• Presentation skills and ability to convey product value.
• High-level organizational skills for maintaining sales territory.
• Self-confidence to support persuasion and sales efforts