Presales Engineer at Arit of Africa Limited

Job Description

• The Pre-Sales Engineer supports sales productivity and deal flow by securing the “technical close” in complex solutions.
• He / she collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.
• The Pre-Sales Engineer is responsible for achieving a profit and productivity quota made up of the combined expectations of the sales resources, market, and/or channel supported.

Major Responsibility & Duties

• Implement sales and marketing strategy and scheme
• Build good relationship with new and existing clients
• Build and develop clients to deliver set targets.
• Maintains excellent relationships with Clients and other stakeholders to obtain all necessary information as may be required, to facilitate the successful conduct of business.
• Provide regular feedback to senior management about marketplace and competitor activity.
• Ensure clients are well equipped with sales materials and technical trainings.
• Persuading clients that a product or service will best meet their requirement with all technical details
• Providing after-sales support services for Customers
• Making technical presentations and demonstrating how a product will meet client needs
• Providing pre-sales technical assistance and product education
• Liaising with other members of the sales team and other technical experts
• Expand Clientele base by securing positive deals with new clients.
• Provide feedback of the market, analyze and determine most crucial needs of key clients and carry them out to ensure they receive first-class customer care and service.
• Prepare and communicate strategies and set objectives to clients to suit their changing preferences.
• Carry out continuous market analysis and research on dynamics of IT Security Market
• Manage conflict and suffice effective negotiation and sales strategies.
• Conduct monthly, quarterly and yearly review together with the Business development manager.
• Plan and manage sales and marketing resources according to agreed targets which must be met.
• Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
• Provides coaching and professional development to team member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills.

Requirements & Qualifications

• CCNP
• Storage and Software Applications experience
• Tenacious & creative sales approach
• Driven and motivated by results
• Passionate about performance marketing
• Strong presenter and negotiator
• Excellent written skills
• Organized with good attention to detail
• A self-starter who can spot new opportunities
• Bachelor's Degree qualification.
• 8 - 10 years Experience.