Operations Manager at The People Impact Company

Company History

Objective/ Purpose

Triciabiz brand is an organization thatexists to help businesses define their brands, develop custom tailored marketing and sales strategies to grow into sustainable businesses seeks.

The Operations Manager is responsible for the smooth running of all the operations of the organization.

Location

Surulere Lagos, Nigeria

Grade

Middle Management

Salary

REPORTING RELATIONSHIPS

Functionally Reports To

CEO

JOB RESPONSIBILITIES

Program Operations & Administration

• Maintain an effective level of business literacy of the Triciabiz brand’s strategic plans, culture, and competition and provide general operational oversight and supervision of allthe brand’s programs.
• Creating SOPs and ensure it is adhered to.
• Managing the team of program managers to ensure that program objectives are achieved.
• Communicate job expectations, planning, monitoring and evaluating job deliveries.
• Contribute operation information to strategic plans and reviews; prepare and complete action plans; implement quality and customer service standards.
• Promote a brand culture that encourages top performance and high morale
• Keep up to date with relevant regulations and standards to ensure compliance
• Identify and address operational challenges within the organization
• Build alliances and partnerships with other organizations such as shared services and joint programme development

JOB SPECIFICATION/QUALIFICATION

Education Qualification:     

First degree in Any Field ( Business Administration or Social Sciences Preferred)

Experience

Minimum of 3years experience in a similar role

Skills &Competence Requirements:

• Experience in management, operations and leadership
• Ability to interact professionally and tactfully with people
• A Good knowledge of Microsoft Office Suite;
• Outstanding organizational and time-management skills;
• Excellent Communication Skills

WORK CYCLE (HOURS/ DAYS):

Monday - Friday (8.00 am - 5.00 pm)