Operations Manager at First Excelsia

Job Responsibilities:

• Oversee and improve operation processes to enhance efficiency and productivity.
• Collaborate with cross-functional teams to ensure seamless workflow.
• Implement strategies to meet organizational goals and objectives.
• Monitor and analyze key performance indicators to drive continuous improvement.
• Identify areas for optimization and implement innovative solutions.
• Foster a positive and collaborative work environment.
• Provide administrative support to various departments
• Process invoices, purchase orders, and other financial documents
• Answer phone calls and respond to emails in a timely and professional manner
• Maintain and update various databases and spreadsheets such as  customer information, inventory records
• Perform other administrative tasks as assigned

Person Specifications:

• Proven experience as an Operations Manager or similar role.
• Strong leadership and decision-making skills.
• Excellent problem-solving abilities and attention to detail.
• Effective communication and interpersonal skills.
• Ability to analyze data and make data-driven decisions.
• Proactive and results-oriented mindset.
• Familiarity with industry best practices.

Requirements:

• Minimum of 5 years proven experience in operations management or a relevant field
• Bachelor’s degree in Business Management or a related role
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel,PowerPoint)
• Detail-oriented and able to work independently with minimal supervision