Operations Manager at Barry Callebaut

MAIN RESPONSIBILITIES & SCOPE

• Participates in setting the overall operations strategy of the warehouse and the logistics department.
• Ensures the full implementation of the Quality Management System procedures related to warehousing and logistic and communicates proposed changes to the Management. This includes the documentation and approval of procedures and work instructions, process forms etc as appropriate.
• Continuously analyses the capacity of the warehouse and logistic, optimizes its organization and makes proposals for new investments if necessary.
• Ensures that subordinates realize their activities and related objectives, as expressed in volumes, timeliness, quality and customer satisfaction.
• Co-ordinates warehousing and Logistic support activities with the other departments of the company to ensure a harmoniously functioning organization.
• Manages his team in consultation with the Human Resources Department to ensure that staff are motivated, trained and ready to achieve objectives.
• Ensures that managed activities comply with technical rules and regulations, as well as rules and regulations on safety, health, hygiene and environmental requirements.
• Proposes and, after approval, ensures efficiency and effectiveness in managing the operations budget and utilization of resources.
• Produces timely and accurate management information and reports.
• Ensures the smooth general day-to-day running the Operation Department
• Sets and defines Key performance indicators for subordinates.
• Ensure all data is properly captured by the operating system ‘Agromex’ and always up to date in real time
• Ensure all the operations documentation, both on paper and electronic are well maintained.

Scope:

• Within Nigeria

EDUCATION, LANGUAGE, SKILLS & QUALIFICATIONS

• Must have a good Second Degree in Supply chain, or equivalent qualification.
• Must be computer literate.
• Good budgeting and cost leadership skills in program execution
• Good reporting skills and client program management.

ADDITIONAL CONSIDERATIONS OR COMMENTS

• Manage up to 75 people at the peak of the season
• Freedom to innovate
• Dynamic activity in a matricidal organization

CANDIDATE PROFILE 

The Operations Manager will hold a strategic role and deal with planning, coordinating, administration and management issues including the management of staff and Team Leaders and it also affords you the opportunity to be a member of the Management team

ESSENTIAL EXPERIENCE & KNOWLEDGE / TECHNICAL OR FUNCTIONAL COMPETENCIES

• Prior experience (05 years) of working in Warehousing/logistics/supply chain/ function with a comprehensive knowledge of supply-chain  processes and procedures
• Expert knowledge of technical regulations related to supply-chain  such as warehousing, import/export and customs regulations in Nigeria
• Advanced Excel user
• Ability to analyze and manipulate data and provide meaningful information 
• Experience in a Multi-National Company (Matrix organization).  Food (cocoa) industry experience preferred.
• Health and Safety/ Compliance
• Stakeholders management
• Experience in commodities warehousing. Cocoa being a big plus
• Good knowledge of continuous improvement.
• Strong leadership style

LEADERSHIP COMPETENCIES & PERSONAL STYLE

• Basic knowledge on cocoa agribusiness and cost control.
• Strong operations Management and Microsoft Office suite
• Budget and performance management
• Logistics & Supply chain management.
• Good networker and stakeholder management
• Good communicator, self- starter and team motivator
• Passion for chocolate
• KPI driven/Results oriented.
• Proven management skills with the ability to optimize team performance and development 
• Highly skilled communicator with the ability to form and maintain good relationships internally and externally 
• Strong interpersonal, negotiation and influencing skills 
• Customer focused 
• Proven analytical, problem solving and organizational skills 
• Commercial and financial acumen with a full understanding of the impact of failure in terms of business cost, production schedules and customer order fulfilment  Excellent attention to detail skills
• Strong people management skills.
• Time management ability
• High level of honesty and integrity