Office Manager at Intake

Job Description

• The Branch manager coordinates the day-to-day operations of the branch by ensuring that staff and resources are optimally managed. Ensuring increased student placement and successful final choice/visa targets are met.
• Report to: Country Manager (Nigeria).

Responsibilities

• Deal with the branch email account for proper communication internally and externally with partner institutions and other stakeholders
• Monitor counselling by keeping an eye on the general demeanour of Advisors and all staff domicile within the branch
• Ensure that all equipment is are in proper working condition so that performance will not be affected
• Ensure effective use and up-to-date data entry of the CRM system.
• Facilitating presentations in-house (i.e. Visa seminar) and to schools as a means of marketing
• Make sure targets are met via student generation, registration, application, and visas for the respective branch
• Ensure hitch-free partner schools’ visitations by arranging times, advising counsellors, blocking times on the scheduler, and making the best use of the visit by inviting relevant students and enquirers
• Follow-up of student status for the branch at least bi-weekly with each counsellor
• Visa checking for all students by confirming all documents are correct prior to visa submission
• Ensure that company application procedures/ student guidelines are adhered to always
• Advise and enlighten staff on HR issues as may be issued by the Country Manager/Management
• Liaise with the head office about the implementation of a marketing plan for the office
• Other duties that may be assigned by management.

Essential Requirements

• A graduate Degree (BA / B.Sc) with a minimum of Second Class Lower Division
• Required Experience: 5 years post NYSC experience
• Must have good management skills
• Must be able to work in a customer-interfacing environment.
• Excellent presentation, communication, and Interpersonal skills
• Ability to work in teams and independently with minimal supervision.
• Have worked in a similar role for at least 2 years
• Good with Microsoft Excel, Word, PowerPoint, etc.

Desirables:

• Overseas Education sector Industry experience
• Track record of meeting set goals and targets
• Resident within the city where the office is located.