Membership Manager at Nigerian British Chamber of Commerce

Job Description

• Develop and implement membership retention strategies including loyalty programs approved by the Council;
• Create avenues for effective communication with members;
• Ensure   the implementation of programmes necessary   to achieve the mission of the Chamber;
• Oversee business development operations and activities;
• Assist the Director-General in developing operational policies to maximize the revenues of the Chamber;
• Maintain membership records including dues, invoicing;
• Identify and engage potential members;
• Conduct new member orientation;
• Develop programs to educate new and existing members on the activities and benefits of membership of the Chamber;
• Support the fund generation efforts of the Chamber.
• Solicit annual membership dues, sponsorship and funding of self-financing Events
• All other duties as may be determined   by the Director-General.

Job Experience:

• Minimum 7 years work experience
• Sales and Business Development experience and skills essential
• Customer Service experience and skills essential
• Strong Professional Network essential
• Excellent Communication and writing skills 

Essential Knowledge

• A first degree in Social Sciences, Management, Administration, Marketing or a related field. MBA is an advantage 

Essential Skill

• Competence in IT and general Microsoft office skills.
• A proactive, tenacious and constructive approach to resolving problems and the progression of commercial opportunities.
• Leadership and Delegation.
• Networking and Social Skills.
• Project Management - Planning, Organization, time management and coordination.
• Strategic thinking.
• Highly organized and detail- oriented.
• Excellent verbal, written communication and presentation skills.
• Able to meet pre-set deadlines.
• Crisis management and conflict resolution.