Locum Medical Receptionist at LAB360 International Limited

Reference: 021/BS/L1

Job Details

• The Locum Medical Receptionist desk will be the front office of Lab360, and the Medical Receptionist will directly interface with our esteemed clients before the pre-analytical phase of our practice.

Responsibilities
Your duties will include:

• Ensure clients are attended to immediately they step into Lab360;
• Clients are comfortable and a prompt resolution or referral for any situation that may arise;
• Minimise waiting time of our esteemed clients in line with Lab360 standards;
• Ensure the work environment is always clean and tidy
• Maintenance of a good rapport with other staff members;
• Assist with the day to day tasks of office operations
• Performing tasks that contribute to Lab360 demand generation and revenue generation efforts and
• Compliance and adherence to Lab360 policies and procedures

Minimum Qualifications

• HND or B.Sc. degree in any of the sciences
• 2 - 6 years work experience.

Requirements
To be considered for this role you must possess:

• Empathy for patients and families;
• An understanding and appreciation for compliance with protocols and procedures;
• A commitment to excellent customer service and patient care;
• A positive can-do attitude and a desire to exceed customer service expectations;
• Good written communication skills with attention to detail;
• Excellent interpersonal and communication skills with a diverse group of people of all ages;
• Professional approach in both presentation and conduct;
• Flexibility and reliability, proactive and highly organized.

Remuneration

• This position offers competitive benefits for the successful applicant.