IT Personnel at Petra Micro Finance Bank Ltd (PMFB)

Job Description

• Functional support of the Core Banking system and interdependent interfaces
• Configuration, patches, update and upgrade management of the Core Banking system
• Manage and support integration of the Core Banking system with other interconnected applications
• Provide business analysis and requirements gathering support for end-users
• Draft and Implement the IT Disaster Recovery Plan in collaboration with the IT team. Ensure that Core Banking Application, tools and data are available on the disaster recovery site at any time required.
• Document any necessary procedure related to Core Banking application for reference.
• Anticipates Core Banking application problems and implement preventive measures.
• Investigate and install enhancements and operating procedures that optimize Core Banking application availability
• Develop management information reports and dashboard using business objects, crystal report and other applicable tools.
• Design and manage data warehouse applications and tools
• Manage Service Level Agreement (SLA) with application service providers
• Actively manage the timely resolution of outstanding defects or issues impacting the business
• Support the preparation of key presentations, strategy documentation and other documents
• Handle and implement requests for application customizations
• Provide end-user training
• Investigate user problems, identify root cause, determine possible solutions, test and implement solutions
• Any other duties as may be assigned by management.

Requirements

• Candidates should possess a Bachelor's Degree with 2 - 5 years relevant work experience.