IT Operations Coordinator at KyDAL Office Point

Responsibilities

• Ensure an effective and reliable network (across the school and all residential areas for students and residential staff)
• Support teachers in a flawless A-Z utilization experience
• Ensure optimum utilization of the Curriculum Trak application
• Ensure optimum utility of the Sage application.
• Develop and manage the IT operational budget, workflow and inventory
• Devise proactive application for managing:
  • CCTV cameras
  • School bell systems
  • Oversee the management of all school computer hardware
• Provide IT support to the media team and in running of the school website
• Compile monthly report on responsibilities/activities carried and make recommendations and suggestions.
• Perform other tasks assigned to you

Training and Support:

• Provide training sessions for educators on the effective use of classroom technology.
• Offer ongoing support and troubleshooting assistance to teachers encountering issues with technology tools.
• Collect feedback from educators to identify areas for improvement or additional training.

Inventory Management:

• Maintain an accurate inventory of all classroom technology tools.
• Implement a tracking system to monitor the lifecycle of devices and plan for replacements or upgrades as needed.
• Collaborate with the accounts office to ensure timely acquisition of new technology tools.
• Maintain top notch technology tools in the classroom (Projectors, Interactive Boards, etc)
• Analyze resource utilization and identify areas for optimization.
• Keep database updated of all resources
• Evaluate the need for upgrades or enhancements to existing technology tools and provide various analytics and possible reports.

Supervision:

• Train and oversee the IT officer, ensuring completion of targets.

In collaboration with the IT Innovations Development Coordinator:

• Manage the school’s fiber and internet applications
• Research and develop the school’s intranet
• Manage the school’s active directory on the server
• Has an authentic and growing relationship with Jesus Christ as evidenced by a strong, clear personal testimony, leading others into their own personal encounters with God.