IT Officer at Rayhaan Bustan & Agro Allied Limited

Job Summary

• The IT Officer will assist in overseeing the physical security, integrity, and safety of the server Room and also interacts with service providers to ensure that a seamless and quality Data / Voice services is delivered to meet up with the need of the company.
• To monitor the CCTV Cameras.

Responsibilities

• Provide Servers Administration and users systems Administration/support.
• Provide support for remote network connections;
• Manage all Network infrastructure and provide support for users within the office and remote sites;
• Perform backup configurations of all network infrastructure devices and monitor all end user devices to ensure a virus free network;
• Install and maintains network hardware and software. Performs on-site analysis, diagnosis, and resolution of Server/Systems problems, recommends and implements corrective solutions;
• Assist the Systems Support and Helpdesk staff in creating laptop/desktop images; deploy applications, security updates and patches using Microsoft System Center Configuration Manager or relevant technology;
• Assists the IT team in the design, testing, and implementation of disaster recovery and conducting vulnerability assessments;
• Maintain fileserver backups using multiple backup solutions;
• Document the LAN/WAN/WLAN’s architecture, design and layout, protocols, standards, and configuration
• Manage Data Storage environment, resolve any storage shortages, alert and resolve any performance issues, and insure that data is available to all applications;
• Works with vendors to ensure IT requirements are met;
• Monitor the performance of the vendor via Report and feedback of the issue/project;
• Other ad-hoc duties that maybe assigned.

Qualifications

• First Degree in Information Technology or Computer Science
• 3-5 years of relevant post-graduation experience.

Requirements:

• Good knowledge of operating systems;
• In-depth understanding of IT procedures;
• Proficient in MS Office;
• An analytical mind with problem-solving skills;
• Excellent organizational and multitasking abilities;
• Being adaptable and self-driven;
• Problem Solving/Analysis;
• Excellent hands-on experience in carrying out administrative functions;
• Strong communication and people skills;
• Excellent interpersonal skills;
• Excellent written, verbal and presentation skills;
• Excellent organizational and follow-up skills;
• Ability to work with Minimal Supervision;
• Relationship management skills;
• Customer service oriented.