ICT Support Officer at Ascentech Services Limited

Location: Yole, Adamawa

Job Description

• Maintain and troubleshoot all network and computer-related issues;
• Manage data bank of Stock and Farmland/Farmers’ profiles
• Integrate security, and physical control solutions for all confidential data and systems;
• Monitor performance and manage parameters to provide fast responses to front-end users;
• Integrate and configure computer networking for best performance;
• Troubleshoot and repair of hardware, operating systems and applications;
• Monitor and maintain computer systems and networks;
• Identify security gaps and provide relevant solutions in consultation with the Operations General Manager;
• Test and evaluate all new technology including M&E systems e.g. database systems, websites etc.
• In collaboration with ICT Partner and OEM, develop participatory strategies and tools for monitoring and evaluating the project;
• Conduct electrical safety checks on computer equipment;
• Enhance office IT system through appropriate upgrades and advise Operations Unit on changes or improvements required;
• Help install and support all ICT hardware and software;
• Provide overall administrative support to the Company areas of operation

Requirements

• Bachelor's Degree in Information Technology or a relevant field required;
• At least 5 years of experience providing information communications technology (ICT) and administrative support in a development context;
• Excellent organizational skills and ability to work in a fast-paced environment;
• Ability to prioritize and manage multiple tasks simultaneously;
• Excellent communication and writing skills.