Hub Manager (Makurdi) at Aiivon Innovation Hub

About the role

We are looking for a self-motivated, talented, highly organized and charismatic individual to manager our Hub in Makurdi. You will be overseeing all aspects of the workspace operations including a programme of ongoing events. The ideal candidate will be an excellent communicator, with brilliant presentation and organizational skills.

Role requirements

• Reach sales goals for creative and business workspaces; build membership of coworking space.
• Manage all building operations and communicate with the Headquarters to ensure the highest level of member satisfaction.
• Develop community initiatives designed to create connections between members, including member introductions,
• overseeing events, electronic and print communications, and building walkthroughs.
• Produce comprehensive quality control reports that allow all stakeholders to improve the member experience.
• Solve member related issues to ensure a cohesive community and manage member expectations.
• Take responsibility for sales and community dynamic.
• Oversee events to ensure there is a good balance of educational, member appreciation, and lead generating/sales related events.
• Prepare reports that outline community and sales progress.
• Engage in the wider community by attending events and networking with local startups and organisations.
• Building expenses management.
• Ensure building and member safety as it relates to fire and emergency plans.
• Effectively manage Hub membership to ensure a healthy community.
• Establish meaningful relationships with external stakeholders.

Qualifications and Skill

• Bachelor’s degree in any field.
• Knowledge of the innovation/ entrepreneurship ecosystem and/or business start-ups
• Experience of developing and maintaining key stakeholder relations
• Customer service and/or sales experience required
• Operations experience required
• Knowledge of building management and property maintenance issues

Benefits

• Health insurance with one of the best HMOs in the country
• Yearly performance bonuses
• Housing and Car loans
• Adequate leave days
• Trainings and opportunities for career development

Location

The role will be based in Makurdi, Benue State (Onsite)