Housekeeper at Efezi Southsea Nigeria Limited

Job Description

• Answer immediately to request from guests, as well as from other departments.
• Load cart with supplies such as linens and move it to the required area.
• Enter guest rooms by adhering to proper procedures and ensure they are vacant.
• Replace used amenities in guest rooms.
• Provide clean linens and terry for dirty ones.
• Fold terry, make beds, and ensure bathrooms are clean.
• Take away, room service items, dirty linen, and trash.
• Perform check on all room appliances to ensure they are in good working condition.
• Adjust furniture, desk items, and appliances when necessary.
• Dust furnishings and walls and remove marks from them.
• Carry out floor care duties in hallway and guest rooms, and vacuum carpets.
• Adhere tall safety, security, and company procedures and policies.
• Provide an immediate report of any safety hazards, injuries, maintenance problems, or accidents to the supervisor
• Successfully complete training and certification programs in safety.
• Ensure flammable materials are properly stored.
• Keep uniform clean and make sure to appear professional always.
• Keep proprietary information confidential.
• Ensure company standards are followed in welcoming and acknowledging all guests.
• Expect service needs of guests and provide them even before called upon to do so.
• Provide assistance to guests with disabilities.
• Genuinely appreciate and thank guests for their visit.
• Apply professional language in communicating with guests and other people.
• Provide support to team to achieve common goals.
• Maintain quality standards and expectations.

Requirements

• Candidates should possess relevant qualifications with 5+ years relevant work experience.