Helpdesk Personnel at Alpha Mead Group

Job Description

• Organize resources so they are easy to locate
• Work with the Facility Manager in resolving all issues arising from the facility
• Answer other customer questions and offer them access to helpful resources
• Direct questions to the right department when needed
• Ensure proper documentation of requests and documents
• Manage all desk administrative duties
• Ensure the facility is clean and tidy
• Provide support to the Facility Manager

Qualifications

• First degree in any degree from a reputable institution
• Minimum of 2 years of experience in a similar capacity
• A male candidate is preferred
• Strong time management skills
• Ability to prioritize tasks
• Proximity to Victoria Island will be a huge advantage.
• Excellent communication, interpersonal and presentation skills
• Proactiveness and willingness to learn
• Ability to work with minimal supervision,