Head of Operations and Admin at Asset Management Group

Position Summary

• As the Head of Operations and administration, you will be responsible for supervising daily support operations of our organization and planning the most efficient administrative and financial procedures.
• You will also be developing an operational improvement strategy in collaboration with our senior managers/staff, defining employee roles, allocating resources, and presenting progress updates to our executives.
• You will also be in charge of making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures.
• To ensure your eligibility for this role, you should possess extensive experience in a related industry and the ability to lead optimization initiatives.

Administrative Manager Roles:

• Organize and streamline the admin unit to make office operations more efficient.
• Manage the documentation of processes, monitor progress, and prepare status reports.
• Plan and coordinate administrative procedures, facilities services, maintenance activities and systems and devise ways to streamline office activities and processes
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Monitor costs and expenses to assist in administrative budget preparation
• Manage trades persons and staff schedules and deadline

Operations Manager Roles:

• Manage trades persons and staff schedules and deadline
• Work closely with the CEO and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established in the Group.
• Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems.
• As an Operations Manager, you are responsible for managing a team of people, which involves both the engagement and development of these people.
• As the Operations Manager, you will support the project/Program planning process and ensure key performance indicators (KPIs) are in place and targets are met.
• Manage the finance team to oversee the budgeting, costs, reporting, planning, forecasting and auditing.
• Develop, implement and review operational policies and procedures and document processes, monitor progress and prepare status reports
• Observe current management practices, and interview staff to find areas for improvement and optimization
• Oversee the implementation of operational improvement and resource utilization strategies
• Collaborating across departments to set realistic operational targets and time frames
• Build alliances and partnerships with other organizations
• Determine the scope of governance structures via consultation and evaluation.
• Restructure departments and define employee roles.
• Facilitate training initiatives and promote best practices.
• Integrating new technologies and promoting adherence to industry standards
• Conduct an audit of the organization
• Be numerical, able to analyse and interpret data, understanding the impact of data on an organization
• Make recommendations for new systems, practices and procedures to be implemented
• Update models, accounts and CRM systems to enable smooth running of the business
• Optimize supply chain logistics
• Suggest changes to improve the overall structure of the business and examine employee job roles
• Analyse relationships between businesses and suppliers/manufacturers and negotiate improved contractual terms
• Update financial processes and reporting strategies .
• Effectively manage projects from inception to completion
• Lead teams to secure positive outcomes for organizations

Qualifications / Skills

• A Bachelor's Degree (Second Class Upper Division) in Economics, Management Science, Business Administration or a related field. Having a Master's Degree and professional certifications, such as the Certified Management Consultant (CMC) program is an added advantage.
• 8+ years experience in business and operations management and or consulting
• Extensive knowledge of operations/administrative management strategies
• Excellent communication and networking skills
• Exceptional analytic and problem-solving abilities
• Ability to collaborate with stakeholders
• Thorough understanding of financial and budgeting processes and principles, which allows to assess the company’s earnings and spending to find areas for improvement.
• Proficiency in data analysis and business management software
• A thorough understanding of financial and budgeting processes and principles, which allows the Admin/Operations Manager to assess the company's earnings and spending to find areas for improvement
• Strong personal and professional judgment, which are invaluable skills for a role that makes hiring decisions as well as in finding the best solution to organizational dilemmas
• Organizational skills and the flexibility to jump from priority to priority, which are essential to a role that juggles a variety of functions and projects.