HDD Operations Manager (Horizontal Directional Drilling ) at IpNX Nigeria Limited

Purpose of the Job (Brief)

• As an Operations Manager for the HDD (Horizontal Directional Drilling) Operations, you will play a pivotal role in overseeing and managing all aspects of the Horizontal Directional Drilling projects, ensuring efficient execution, safety compliance, and successful project outcomes. Your leadership and technical expertise will be instrumental in driving operational excellence and success of the HDD unit within the Infrastructure division. You shall be responsible for achieving the overall success of the business objectives of the unit.
• Deliverables (Maximum 5-6 key responsibilities)

Expected Key Results (Detailed KPIs) Key Activities 

• Effective HDD Operations Management  Oversees and ensures successful operation of HDD activities in the division. Ensure 100% achievement of all defined outcome for the HDD unit. Maximizes processes and procedures while meeting organisation’s expectations in terms of cost-effectiveness, quality, safety, operational efficiency, etc.
• Efficient Project Execution  Lead the comprehensive planning, coordination, and successful execution of HDD projects, collaborating with stakeholders to establish objectives, timelines, and budgets, while ensuring optimal project progress and resource allocation.
• Effective Team Leadership  Oversee the effective output from the HDD team. Oversee training and managing a proficient team of HDD drill operators and support staff. Provide mentoring, evaluations, and guidance, fostering a culture of teamwork, safety, and continuous improvement to achieve high levels of competence and productivity. 
• Optimized Equipment and Resource Management  Oversee the utilization and maintenance of HDD equipment and other trucks, ensuring operational efficiency and proper inventory management. Ensure preventive maintenance and repairs of all HDD machines and all trucks, enhancing overall equipment reliability. Ensure all equipment are at optimal state and performance at all times. Ensure maintenance schedules are strictly adhered to. Ensure effective use of all equipment and truck for maximum output. Ensure proper material and resource planning and efficient utilisation for optimal outcome.
• Quality Assurance and Client Satisfaction  Establish stringent quality control measures, collaborating with Planning and Design engineers to verify bore route accuracy and alignment. Ensure optimal quality control and assurance on all operations. Ensure all operations are delivered without damages to third party infrastructure while also ensuring quality deployment at all times. Maintain open communication with clients, manage their concerns, and cultivate strong relationships to ensure project satisfaction.
• Safety Culture and Compliance  Instill a robust safety culture across all HDD operations by implementing comprehensive protocols and procedures. Conduct regular safety training sessions, ensuring adherence to industry standards and regulations, and minimizing operational risks.
• Financial Oversight  Prepare and manage project budgets, monitor expenses, and provide insightful financial reports to senior management. Identify opportunities for cost savings and efficiency improvements to ensure cost-effective project management.
• Liaison Management  Provide liason responsibilities and ensure smooth operations by effectively managing community issues, regulatory engagements and property owners issues.

Demonstrate (Key competencies) 

• Continuous Improvement and Innovation: Stay updated on industry trends, advancements, and best practices in HDD operations. Initiate and implement process improvements to enhance operational efficiency, optimize resource utilization, and drive the division's overall excellence.
• Educational Qualifications & Functional Skills:
• Academic: University Degree in Telecoms, Engineering, or Applied Sciences. 

Functional Skills:

•  Proven track record in managing and leading teams within the HDD industry.
•  In-depth knowledge of HDD equipment, drilling techniques, and industry standards.
•  Strong project management skills, including budgeting, scheduling, and resource allocation.
•  Excellent leadership, communication, and interpersonal skills.
•  Familiarity with safety regulations and best practices in HDD operations.
•  Ability to analyze data, solve problems, and make informed decisions.
•  Proficiency in relevant software applications for project management and reporting.
•  Relevant certifications in HDD operations and project management are advantageous.

Work Experience:

•  At least 2 years in the telecommunications industry, with experience in Fiber network deployment and outside plant maintenance. 
•  Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities.
•  Extensive experience in HDD operations, including hands-on experience as an HDD drill operator.

 Other Requirements:

•  Customer Focus
•  Tech savvy
•  Action orientation
•  Drive results 
•  Cultivate Innovation
•  Ability to optimize work processes.
•  Resilience
•  Self-Development
•  Nimble Learning
• (Additional requirements for AMs and above)
•  Ensures Accountability
•  Develops Talent
•  Drives Engagement
•  Drives Vision & Purpose
•  Excellent Decision Quality