General Manager, Operations at Human Capital Partners (HCP)

Human Capital Partners (HCP) - Our client is a reputable Construction Company. As part of on-going initiatives to strengthen its operations and enhance its capacity to achieve its goals, they seek to recruit a dynamic, passionate and resourceful professional to fill the position of General Manager, Operations.

Job Summary:

The role holder will be responsible for;

• Driving the strategic realisation of the corporate objectives.
• Managing business operations to ensure service delivery, quality control, resource management and cost optimisation.
• Ensuring business profitability and suitable margins to ensure market competitiveness, value differentiation and sustainability.

Responsibilities:

• Provide clear development of the Company’s corporate strategy and strategic guidance/oversight of operations.
• Prepare and execute business plans that would drive business growth and position the Company towards achieving its growth aspirations.
• Gather and analyse competitive data and information on potential customers, competitors, and market segments in line with business requirements to gain insights into current and future opportunities.
• Manage the day-to-day administration of the Company.
• Initiate and implement an organisational structure, as well as operational systems and processes that drive efficient and smooth running of the business.
• Manage business operations to ensure service delivery, quality control, resource management and cost optimisation.
• Drive the development of annual operating plans including business plans, operational requirements, staffing, and budgets that support the Company’s strategic plan.
• Ensure efficient materials, resources, and personnel management.
• Review and approve key expenditures/transactions in line with operational budgets and the Company’s priorities.
• Prepare SLAs in collaboration with other units and in line with business requirements; with the aim of achieving operational efficiency and timeliness in service delivery.
• Monitor business profitability and suitable margins to ensure market competitiveness, value differentiation and sustainability.
• Ensure an appropriate commercial approach to the market in order to achieve the market share objectives and drive growth.
• Manage the Company’s resources to generate strong revenue growth and profitability in line with the mission and vision for the business.
• Ensure budget approval and internal control mechanisms are in place to ensure budget compliance and cost optimisation.
• Supervise the Company’s Procurement and Vendor Selection processes to ensure best value for money.
• Deepen customer relationship with existing and prospective customers in order to increase profitability, growth, increase in market share, as well as customer loyalty and satisfaction.
• Manage human resources in order to optimize performance and enhance output

Requirements:

• A first degree in any discipline from a reputable institution. A related post graduate degree or professional qualification will be of added advantage.
• Minimum of 7 years Finance, Administration and Human Resources experience within a reputable and structured business environment.
• Strong financial capabilities, including working capital management, analysis of financial data and development of KPI reports.
• Excellent customer orientation, entrepreneurial flair, analytical skills, commercial knowledge and business acumen.
• Strong written and oral communication skills.
• Excellent negotiation and persuasive skills.
• Strong project management and contracting and skills.