Front Desk Officers at Alpha Mead Group

Job Description

• Provide exceptional customer service experience to guests coming into the facility
• Provide administrative support to various departments • Redirect phone calls to the appropriate department and takedown messages.
•  Receive letters, packages, etc. and distribute them to the intended recipients
• Work with the facility manager in ensuring facilities are clean and tidy
• Keep updated records and files
• Oversees and administers the day-to-day activities of the office; develops policies, procedures, and systems that ensure productive and efficient office operation.
• Supervise cleaning staff to ensure the environment is tidy and welcoming
• Manage database of customers or clients coming into the facility
• Ensure meeting and board rooms are in good condition before usage
• Responding to inquiries from internal and external staff in a timely manner
• Organizing an efficient filing system for maintaining confidential and important admin documents
• Manage files such as job files, vendor files, and other files related to the company’s operations.
• Oversee maintenance of office facilities and equipment. • Proper documentation of invoices and receipts
• Carry out other tasks as assigned by the Admin Manager

SPECIFICATIONS

• First degree in any field
• Minimum of 1 years of experience as an office administrator
• Experience with MS Office, especially MS Word and MS Excel
• Strong multitasking skills with the ability to prioritize tasks
• Problem-solving skills with a keen eye for details
• Exceptional time-management and organizational skills
• Strong verbal as well as written communication skills