Front Desk Officer at Ascentech Services Limited

Job Description

• We are seeking a highly organized and reliable individual to join our team as a Front Desk in an international school. As a representative of our school, you will play a key role in creating a positive first impression for students, parents, and visitors.
• This position offers an exciting opportunity to be at the forefront of our school and ensure all administrative duties are handled with precision and efficiency.

Responsibilities

• Greet and assist students, parents, staff, and visitors entering the school, directing them to the appropriate locations or personnel.
• Answer and manage incoming calls, including taking messages, directing calls to appropriate staff, and providing general information about the school.
• Maintain a clean and tidy reception area, ensuring it is well-stocked with necessary supplies
• Handle the reception area’s administrative tasks, such as sorting and distributing mail, managing lost and found items, and maintaining a tidy and welcoming environment.
• Manage student records, including updating contact information, attendance tracking, and processing new student registrations or information changes.
• Coordinate appointments for students and staff, managing the school calendar effectively
• Assist with administrative tasks such as data entry, filing, and document preparation
• Coordinate the scheduling and use of school facilities for meetings, events, and other activities, ensuring spaces are prepared and accessible as needed.
• Assist in the coordination and communication of school events, parent-teacher conferences, and other activities, including distributing materials and information.
• Monitor and manage the inventory of office supplies, placing orders as necessary to ensure the reception and administrative areas are well-stocked.
• Facilitate emergency response communication, serving as a point of contact for the dissemination of information and instructions during drills or actual emergencies.
• Maintain strong communication between staff and internal or external stakeholders
• Be flexible, adaptable to change, and perform all duties related to the general job function as assigned by supervisors. Performs duties in a safe and prudent manner as directed by supervisors.
• Attends staff meetings, trainings and professional deveopment as required.
• Demonstrates support for the school system and its vision goals and priorities.

Requirements

• Excellent written and verbal communication skills, with the ability to create compelling marketing content.
• Ability to maintain confidentiality and handle sensitive information with discretion
• Ability to work effectively both independently and as part of a diverse team.
• Strong organizational and problem-solving skills, with a keen eye for detail.
• Passion for education and a commitment to promoting the values and vision of our International school.
• Effective interpersonal skills, with an emphasis on communication and collaboration with a diverse variety of people and groups.
• Knowledge of computer network operations, Microsoft OfficePrograms: Excel, Word, Outlook, Access, or other comparable or similar software.
• Ability to multitask and prioritize effectively
• Flexibility to adapt to changing needs and priorities.
• Abilty to meet deadlines, assign tasks, and meet established goals and objectives.
• Customer service oriented
• Good general health, clean in attire and professional in appearance.
• Ability to be punctual and maintain regular attendance
• Bachelor's Degree in Business Administration, Secretarial studies or a related field.
• Proven 5-10 years experience working as a front desk, preferably in a similar role in the education sector or a related industry.