Front Desk / Office Support Staff at Pete Ground Services Limited

Job Summary

• Join the vibrant team at Pete Ground Service Limited as a Front Desk/Office Support Staff. As the primary face of our organization, you will play a pivotal role in ensuring a positive and professional experience for clients, visitors, and employees. Your responsibilities will encompass diverse administrative tasks, contributing to the seamless functioning of our front desk and office area.

Key Responsibilities

• Extend a warm and professional welcome to visitors, clients, and employees.
• Manage incoming phone calls, provide information, and take messages with efficiency.
• Coordinate appointments, meetings, and conference room bookings.
• Maintain an organized and tidy front desk and office environment, including replenishing supplies.
• Handle incoming mail and packages, ensuring timely distribution.
• Assist with basic administrative tasks, including data entry, filing, and photocopying.
• Respond to inquiries, providing information on the company's products, services, and policies.
• Implement visitor log procedures, sign-in/out protocols, and issue visitor badges as needed.
• Collaborate with team members to support daily operations and special projects.
• Ensure adherence to security measures and promptly report any suspicious activities.

Qualification and Experience

• High school diploma (ND/NCE/BSc) or equivalent; additional education or certification in office administration is a plus.
• 1 - 4 years work experience.
• Previous experience as a front desk receptionist or office support staff preferred but not mandatory.
• Familiarity with office software and equipment, such as Microsoft Office applications and multi-line phone systems, is advantageous.

Requirements:

• High School Diploma or equivalent; additional education or certification in office administration is advantageous.
• Preferred experience as a front desk receptionist or in office support.
• Strong customer service skills and a welcoming demeanor.
• Proficiency in office software and equipment, including Microsoft Office applications and multi-line phone systems.
• Excellent communication and interpersonal skills.
• Attention to detail and adept multitasking in a fast-paced environment.
• Organizational and time management abilities.
• Problem-solving skills and adaptability to changing situations.
• Maintain confidentiality and integrity when handling sensitive information.
• Knowledge of office management and administrative procedures.

Competencies and Skills:

• Customer service orientation
• Communication skills
• Multitasking
• Professionalism
• Time management
• Organization
• Problem-solving
• Adaptability
• Teamwork
• Attention to detail