Field Sales Consultant at Pagatech Limited

Location: Suleja, Niger
Department: Sales & Distribution
Employment Type: Full-Time
Career Level:  Grade 5
Sector: Financial Institution
Reports to: State Manager, North Region

About The Role

• The Field Sales Consultant (FSC) oversees assigned areas to deliver all commercial targets in their territory.
• The FSC is responsible for assigned team’s sales productivity and directs effort to have overall impact on company results.
• The FSC manages all aspects of running an efficient sales team, including supervising, coaching, disciplining, and motivating direct reports to deliver on sales targets. 

Primary Responsibilites

• Achievement of commercial targets set for the territory
• A Field Sales Consultant has ownership for achieving the overall commercial targets set for all areas within their territory.
• These targets include targets for active agent count, transaction mix, transaction value, transaction volume, among others.
• Coaching/Mentoring Agents, PSPs & Aggregators in the assigned territory
• Train and retrain PSPs & Aggregators under their supervision to ensure that they train agents to expected standard.
• Mentor, coach and provide immediate correction to agents, PSPs, aggregators, and escalate issues to State Managers where applicable.
• Communicate important company updates to the PSPs & Aggregators in their zone and ensuring that the information is understood.
• Assess the activities and performance of PSPs & Aggregators under their supervision and report to the State Managers where applicable.
• Representing Paga in the assigned territory
• Verify agent outlet before account is created.
• Conduct agent knowledge assessment, within 4 weeks, after agent is trained.
• Develop and maintain a positive and professional relationship with all agency principals and outlet assistants across their territory.
• Report issues and communicate insights internally to ensure that relevant resources are deployed to strengthen the Paga business in their territory.

Knowledge and Skill Requirements

• Bachelor's Degree from an accredited university or college 
• 2 - 3 years of experience in FMCG sales
• Must be proficient with Microsoft Excel and other Microsoft Office applications
• Must be able to understand and report issues appropriately
• Strong analytical and problem-solving skills
• Provide outstanding customer service.

Key Competencies:

• Strong leadership skills
• Strong interpersonal/communication skills
• Takes initiative and ownership
• Must be self-driven and excited about winning
• Detail oriented
• Flexible: willingness to test ideas quickly and take learnings
• Good interpersonal skills.