E-Learning Developer at Kuda Bank

Role Overview:

• This individual would be a hands on team member responsible for integrating learning contents electronically with the use of variety of authoring tools.
• The individual is the one who would be responsible for Kuda's instructional design specifications.
• She/he is a semi-technical mostly visual resource that helps bring learning narratives to life.
• She/he will lead the design, implementation, management and operational performance of the LMS system, facilitate the creation of high quality e-learning courses and the development of an online learning strategy to support the overall business strategy.

Roles & Responsibilities:

• Manage the implementation of the LMS including relevant integration with existing systems and/or processes.
• Develop communication/engagement strategy to support the usage of learning platforms.
• Identify and communicate opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements.
• Create innovative and interactive e-Learning content as required by the business.
• Ensure proper deployment of and daily operation, use, and configuration of the LMS.
• Design and manage the LMS interface for all users and to ensure user-friendliness of the LMS.
• Write and maintain technical procedures and policy documentation to ensure the security and integrity of systems/networks.
• Create user logins as needed, assign user permissions, create and manage user structures including the creation of user groups and learning cohorts.
• Manage and track course enrolment, course revisions and history. Also ensure there are online assessments and evaluations for courses on the LMS where applicable.
• Work with the Technology team and the implementation partner to manage (update and upgrade) the LMS, and also constantly review and monitor system performance.
• Develop and update standardised tools and reports for ongoing access to learning information; generate standard and custom reports, analyse reporting data and recommend strategic direction to the L&D Officer.
• Provide blended learning solutions for employees.
• Manage relationships with subject matter experts to make sure content is accurate and up to standard.
• Conduct regular research and liaise with professionals across various industries to ensure best practices for Learning and Development through the LMS are practiced in the organisation.

Requirements

Knowledge, Skills & Experience:

• Experience working with senior managers on a range of HR development activities.
• Practical experience of turning strategic thinking into practical deliverables.
• Basic Project Management knowledge and hands on experience.
• Organisation, follow up, analytical, communication and problem solving skills.
• Excellent skills in rapid authoring tools such as Storyline or Adobe Captivate.
• Knowledge of storyboarding, content design, digitalisation and authoring tools.
• In-depth knowledge of SCORM technologies.
• Understanding of learning theories and pedagogy for adults.
• Experience in research, analysis, collection/collation, interpretation and presentation of data; developing standard and ad hoc reports, templates, dashboards, scorecards, and metrics; interfacing and liaising with top and senior management, employees and other key stakeholders.

Qualifications:

• Minimum 4 years of progressively responsible experience in delivering Online Learning & Learning Management System functions or HR generalist or specialist experience.
• Membership of a professional body - CIPM, CIPD, NITAD, PMI, SHRM, etc. is an advantage.
• Basic experience of using a range of psychometric instruments for development purposes and coaching qualification, is desirable.