Customer Engagement Executive at Zedvance Limited

​​​​​​​RESPONSIBILITIES

• Calling prospective clients and engaging with them to maximize sales.
• Focusing on building a long-term relationship with the clients.
• Ensuring that the client information is maintained and updated in system.
• Conducting market research and keeping up-to-date with the knowledge of the market
• Receives and respond to inbound inquiries from potential customers
• Provides baseline research within targeted accounts to identify key contacts and critical account information prior to prospecting call
• Makes outbound prospecting communications to build and manage lead development pipeline via cold-calling, networking, e-mail/e-marketing, and utilizing Internet information sources
• Develops a deep understanding of the customer including goals, organization structure, decision-making processes, and pain-points.
• Other related job duties and responsibilities as assigned

REQUIREMENTS

• 0-1 year experience in customer/client management.
• Minimum qualification of B.sc or HND.
• Excellent communication skills in writing, speaking, listening and cold-calling
• Excellent interpersonal and communication skills, both verbal and written.
• Attention to detail.
• Proven track record of taking ownership and driving results.
• Experience with sales is a plus
• Strong working knowledge of Microsoft suite.
• Able to work independently in an fast paced environment.
• Organizational skills including prioritizing, time management, and meeting deadlines.