Chief Operating Officer at Elvaridah

Role Summary

• The Chief Operating Officer (COO) will oversee the design, enhancement, implementation, reporting, and oversight of the firm’s, operations, human resources and compliance.
• Reporting to the CEO and working as a key member of the firm’s leadership team, the COO will take a leadership role in building, implementing, and overseeing all of the firm’s systems, processes, workflows, financials and procedures.
• The COO will also play a critical role in helping to shape and guide the future growth and development of the organization, ensuring subordinates and supervisors follow through with company procedures and policies.

Duties

• Ensure tasks are carried out correctly and according to the client's instructions or standards.
• Maintain a checklist of routine or daily tasks and or contracts.
• Interface with clients, investigates and takes steps to ensure issues, challenges and queries are resolved.
• Carry out routine orientation on updated methods to ensure consistency in quality.
• Ensure training of new employees and implementation of disciplinary action by supervisors in charge of subordinates.
• Inspect all equipment and ensure routine maintenance is done and timely.
• Must be an effective communicator who can explain tasks to staff.
• Must have good time-management skills and be able to prioritize tasks in a logical manner.
• Must ensure team members contribute to systematizing the business to increase efficiency.

Qualifications

• Candidates should possess a B.Sc / M.Sc Degree
• 5-7 years previous experience in a supervisory or managerial role in same industry

Skillset:

• Business acumen and Strategy
• Discretion and trustworthiness
• Numeracy, Quantitative and Verbal reasoning
• Ability to learn quickly and collaborate
• Flexibility and adaptability
• Organizational skills and the ability to multitask
• Proactive, tactful and diplomatic
• Excellent oral and written communication skills
• Respectful, level headed and comported
• Tech savviness and practical knowledge of Microsoft office, excel and powerpoint
• Emotional intelligence and character traits in honesty, humility and integrity.

Qualities:

• Possesses leadership and management abilities to oversee the establishment; and a passion to coach and assist team members and clients
• Able to see the big picture and plan out details
• Detail-oriented, reliable and follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task-driven, enjoys being part of the team
• Designs efficient systems seek productivity
• Balances team’s needs with goals of the practice
• Ability to delegate to the right team members.

Workdays:

• Mondays-Saturdays.

Remuneration
N3,600,000 (Three million, six hundred thousand naira) only.