Cashier at a Call Center Solutions Company

The client - a retail establishment in the Lekki axis - is looking to hire Cashiers to manage all transactions with customers accurately and efficiently. In this role, cashiers will receive payments and issue receipts, and keep track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and
weekend shifts. Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

Key Responsibilities:

• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or POS
• Issue receipts and change
• Redeem stamps and coupons
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Bag, box, or gift-wrap packages
• Handle merchandise returns and exchanges

Qualifications & Experience

• Work experience as a Retail Cashier or in a similar role in sales
• Basic PC knowledge
• Familiarity with electronic equipment, like a cash register and POS
• Good math skills
• Strong communication and time management skills
• Customer satisfaction-oriented
• Minimum of a Secondary School Leaving Certificate