Business Process Associate at Paelyt

Location: Lekki Pennisula, Lagos

Summary

• The Business Process Associate will be responsible for ensuring Paelyt continually improves on existing policies and processes, and will also be responsible for Process & policy documentation

Responsibilities
Business Process Documentation:

• Set clear guidelines on (and ensure adherence to) process and policy document standards (document purpose, document content, document scope, document naming convention, approvals and sign-offs)
• Define a document review process and implement documentation review schedules for updating standard operating procedures and policies
• Map and document enterprise-wide business processes
• Develop policies as required
• Convert existing process and policy documentation to agreed standards
• Store all process and policy documents in a centrally accessible location
• Manage a document portal: incorporating document filing, status definition, user access rights, version control, document ageing, etc.
• Disseminate process and policy information to intended recipients
• Improve process awareness and compliance

Business Process Continuous Improvement:

• Elicit, analyze and validate business functional requirements using interviews, workshops, focus groups, etc.
• Conduct business process analysis
• Develop and document use cases
• Identify and document key opportunities for process improvement
• Identify, coach, coordinate and lead Process Champions to drive process improvement at

Functional Levels:

• Identify collaborative tools to enable centralized supervision of projects and ensure project visibility
• Manage all Business Process Management (BPM) projects; verify the statement of work, track deliverables, perform monitoring and controlling, close projects, etc.
• Research process improvement tools, methodologies, technologies and best practices for process improvement efforts (developing a Business Process Management “toolkit”):
• Develop training guides, conduct user training for solution implementation and perform post-deployment support
• Perform post-deployment impact analysis
• Collaborate with vendors and systems analysts to understand gaps in target systems and determine where system enhancements are required
• And any other task assigned by your supervisor from time to time based on business priorities of the business.

Required Qualifications

• First Degree or equivalent in a relevant discipline.
• Postgraduate/professional qualification in a numerate field will be an added advantage.
• Minimum of four (4) to four (5) years’ work experience.
• Past work experience as a Business Process Personnel is desired.

Skills:

• Knowledge of the finance industry business operations
• Possesses an understanding of FinTech businesses and products
• Demonstrate basic leadership skills
• Business Modelling, Analysis and design
• Business Process Re-engineering and Improvement
• Use of process mapping tools
• User Interface Design skills
• Attention to details
• Good stakeholder and engagement abilities
• Knowledge of finance, accounting, budgeting, and cost control principles
• Ability to analyze financial data and prepare financial reports, plans, and projection
• Excellent communication & presentation skills
• Working knowledge of Microsoft Office Suite and other relevant accounting tools
• Elicitation
• Documentation
• Quality Control
• Policy development.

Abilities:
Leadership & Managerial Effectiveness:

• Excellent leadership & influencing skills
• Excellent planning and organization skills
• Ability to adapt to and manage change

Communication Skills:

• Excellent verbal & written communications skills
• Coaching and counselling skills
• Business writing skills

Personal Attributes:

• Strong Analytical Skills
• High level of integrity
• Excellent interpersonal skills & people skills
• High level of emotional intelligence
• High level of personal effectiveness
• Time management skills
• Detail-oriented
• Resourcefulness

Specific Behavioural Skills based on Job Role:

• Negotiating skills
• Presentation skills.