Airline Cargo Officer at United Nigeria Airlines

Job Summary

• Responsible for managing the booking, loading and unloading of air cargo for customers.
• He/She will be responsible for coordinating with customers and other departments to ensure that shipments are sent and received in a timely and efficient manner.
• The Airline Cargo Officer must have excellent communication and organizational skills, a good understanding of the air cargo industry and the ability to multi-task and work under pressure.
• He/She will be required to provide exceptional customer service, while adhering to all regulations and procedures.

Duties/Responsibilities

• Administer plans for handling and storage of cargo.
• Ensure the on-time collection and delivery of cargo.
• Identify gaps in operations and develop SOP for the job.
• Ensure the handling of hazardous materials or goods is in accordance to safety standards and
• Standard Operating Procedure (SOPs).
• Monitor the safe stowage of hazardous materials or goods.
• Perform housekeeping operations and stock control of warehouse cargoes and items.
• Prepare cargo load plans based on weight of Unit Load Devices (ULDs) and available payloads.
• Prepare international shipments for customs by ensuring proper tariffs are completed and attached.
• Record cargo information such as size, weight, and dimensions.
• Assist with the tracking of lost or missing shipments
• Handling cargo related customer service issues between stations and Cargo agent/s.
• Prepare documentations for total number of outgoing cargos.
• Prepare master Air Waybills (AWB) before dispatching cargo for loading on board aircraft.
• Report breaches in safety and security standards to relevant authorities.
• Report breaches of SOPs involving the handling of hazardous materials or goods to supervisors
• Support compliance of height, weight and special handling requirements in stacking, moving and
• arranging items on pallets according to storage plans.
• Interpret and follow safety and security standards for teams.
• Weekly reporting
• Any other duties assigned
• Job Attribute Required Skills
• Good customer service skills
• Excellent communication and interpersonal skills
• Knowledge of air cargos regulations
• Ability to work independently and as part of a team
• Ability to work under pressure and to meet tight deadlines

Experience & Qualification

• BSc or HND in any discipline
• Minimum of 2 years experience in related role
• Previous related work experience in airline company will be an added advantage
• Must be computer literate