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  • Posted: Aug 30, 2021
    Deadline: Sep 3, 2021
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  • StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved. Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competenci...
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    Agency Banking Officer

    StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

    Locations: Ikeja

    Job Description
    Plan assesses, monitor, and manage the efficient utilization of cash and financial resources in a manner consistent with the agreed procedures and objectives of the bank:

    Job Duties

    • Responsible for POS Terminal deployment and generating Terminal IDs (TIDs). 
    • Test configured terminals and make ready for dispatch within Lagos and up-country 
    • Support Business Development Officer on agent network expansion within priority states and regions. 
    • Provide support to agents on Platform, Transaction and Hardware issues (Routing error, faulty terminals) 
    • Provide resolution to agents’ complaints, feedbacks, and disputed transactions on the designated complaint channels/portals within the defined timeframe. 
    • Follow up with relevant internal stakeholder to ensure agents get refund for failed transactions within the specified timeframe. 
    • Proactively engage agents via different communication channels (whatsapp groups, telegram groups etc) to proffer practical solutions to common problems facing agents including sending daily tips to agents through these channels. 
    • Coordinate with PTSP’s field support officers to re-configure/repair faulty agent terminals within SLA period. 

    Qualification & Skills:

    • A Bachelor's degree in Business, Finance, or Accounting
    • Minimum of 2 years experiences
    • Very familiar with financial modelling techniques and valuation methods used by analysts and investors
    • Must be able to perform in a high-pressure environment, and be able to meet tight deadlines
    • High analytical and excel skill
    • Proven experience as an accountant in a Microfinance or other financial services industry will be an added advantage
    • Proven experience as an agency banking agent will be an added advantage
    • Excellent marketing and negotiation skills.
    • Experience in customer service.

    Salary

    Monthly Take Home– N70,000     

    Method of Application

    This job has expired. Application is no longer allowed

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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