Head, Retail Operations at Sundry Foods Limited

 Job Location: Port Harcourt

Details:

The Head, Retail Operations will be responsible for the day to day profitable operations of all retail stores under his management in line with the company’s retail operating standards and set objectives. The Candidates must be an Inspiring, confident and self-driven person with bias for action in line with our business goals.

The Ideal candidate should have:

• Minimum of Bachelor’s degree in Management, Business Administration or relevant field. MBA will be added advantage.

• Minimum of Ten years’ management level experience in a retail/franchise experience for a multibranch modern grocery retail chain
• The ideal candidate should have had operational excellence and profit goals, oversight and responsibility for a minimum 10-superstore modern grocery retail operation

Key Responsibilities include:

• Day to day oversight on all assigned retail operating stores
• Visiting individual stores and investigating the performance and operations of each store
• Maintaining best practice visual merchandising standards across all assigned locations
• Ensuring that all the stores are working towards higher profitability
• Checking the financial details of each store and ensuring that they are in order
• Assist in the development, update and enforcement of retail operating standards and policies
• Ensuring that all the stores are adhering to and working as per company policies
• Provide troubleshooting solutions to stores in times of problems
• Instituting best-in-class loss prevention strategies aimed at protecting company’s assets and managing costs
• Creates business plan for the stores and communicates same
• Creates end-to-end sales plan, display plans and ad plans customized for each Category
• Maintains comprehensive awareness of industry trends and competitive landscape
• Ensuring proper controls and minimal shrinkage to the company’s inventory
• Working with the Human Resource function to identify and recruit operating staff
• Training and mentoring staff

Relevant Competencies

• Excellent Leadership skills and attention to details

• Advanced user of Microsoft Office applications (Word, Excel, Outlook and power point) & excellent presentation skills
• Excellent Business and Finance Acumen. Cost and profit conscious

• Clear and Effective Communication Skills
• Good Project Management Skills