Technical Sales/ Service Engineer at Hamilton Lloyd and Associates

Job Summary

• The Technical Sales/ Service Engineer shall use technical knowledge along with sales skills to provide advice and support on a range of products.
• He/she will act as a key point of contact for clients and provide both pre and after-sales advice.

Job Responsibilities

• Shall report to Director of Sales
• Answer all technical questions that may arise during the sales process
• Responsible for initiating product sales ideas for hitting set targets and goals.
• Communicate with customers in a friendly, prompt and professional manner.
• Coordinate with internal sales and management team to plan and execute sales penetration strategies to new regional markets.
• Prepare tenders, quotations, and proposals
• Observe trends in the market and make recommendations to improve productivity.
• Involve in overhauling Internal Sales procedures to increase production.
• Responsible for developing and maintaining commercially productive relationships with both new and old clients.
• Meet clients, understand their needs, and strive to beat their expectations.
• Able to effectively communicate the benefits, values of company’s products or services to partners and potential customers. Attend trade shows, meetings, and conferences when necessary to achieve this
• Ability to prepare and maintain accurate records and prepare weekly sales plans.
• Prospect for new business as well as renewing existing contracts.
• Represent the company at exhibitions, conferences and trade shows.
• Review customer drawings, plans and other documents in order to prepare detailed technical proposal for our client.
• Negotiate tender, contract terms and conditions. Participate in pricing and contract negotiations.
• Liaise with other sales personnel to plan in detail any marketing campaigns.
• Develop long term relationships with clients. Handle all external administrative aspects of the sales.
• Achieve personal sales targets in line with KPI objectives.

Man Specification

• Qualification: A degree in any numeracy based course.
• Experience: Minimum of 5 years’ work experience