Jobs in a Growing Life Assurance Company

Job Ref: HEB 001

Job Function

• Attend to customers’ enquiry and requests electronically.
• Ensure regular and ad-hoc correspondence with customers via e- mails.
• Ensure that customers are fully informed about their policy position electronically.
• Sending of renewal notices to all policy holders electronically.
• Management of Payment of renewal premium via web site through the use of electronic debit/credit card.
• Sending of seasonal greetings (Birthdays, anniversary, festival etc.) via sms to both existing and potential clients.
• Collaborate with a business marketing and Sales Management Team using the electronic tools to reach sales goals and provide accurate information and offering s to business partners.
• Periodic product/process review to better fit customers’ needs.
• Making viable inputs to the development of new products.
• Provide customers with product and service information electronically,
• Capturing, Updating and management of Data from both existing policy holder and potential new target clients,
• Respond to e-mails from policyholders and would be policyholders.

Skills

• Strong computer skills are critical.
• Be creative, able to handle stress, mature, highly motivated, self disciplined and decisive yet flexible.
• Strong attention to details and a willingness to work independently
• Have sound judgment and tack along with strong leadership skills is critical
• Possesses solid and written communication skills
• Be able to build a good rapport with co-workers and clients.