Operations Manager at Fosad Consulting

Our client, is a key player in the telecoms industry, providing best-in- class network and Power Solution services and maintains end-to-end network infrastructure for telecommunications and Energy firms. Due to expansion of service, they are currently in need of an Operations Manager to manage the activities of the firm.

JOB DESCRIPTION

The Operations Manager will play the strategic role of ensuring that the day-to-day operations and administration of the organization runs smoothly to improve productivity and efficiency. 

JOB RESPONSIBILITIES

• Improve the operational systems, processes and policies in support of departmental and organizations goals; specifically, support better management reporting, information flow and management, business process and organizational planning.
• Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Review financial statements and data; also utilize financial data to improve profitability
• Liaison with top management. Assist in the development of strategic plans for operational activity.
• Manage customer service by planning and supporting sales and marketing activities.
• Plan the use of human resources by recruiting and placement of required staff and delegating tasks and accountabilities

• B.Sc in Engineering or any related courses.
• Minimum of 10 years working experience within a Telecom industry
• Knowledge of Telecom industry. Knowledge of energy sector is an added advantage
• Information Technology skills