Assistant Manager: Intelligence and Reporting at Airtel

Job Purpose 

The role holder will be responsible for accurate performance reporting and insights generation to support various Business Units in their day-to-day activities 

Key Accountabilities 

Reporting

• Analysis & roll-out of customer / usage-related data to business users for effective planning decisions
• Accountable for documentation of Functional requirements and handed over to Technical Architecture team
• Analyze Commercial KPIs as well as improvements to overall performance reporting.
• Development of pro-active and innovative analysis leading to greater customer understanding.
• Gathering, management and maintenance of reporting catalogue for all business users
  • Development of standard and custom reports, dashboards and other information delivery solutions
  • Summarized monthly tables
  • Site wise KPIs reports
  • Gross Adds by channel (CP/TSM/Agency/Shops etc.) for sales commission calculation
  • Site wise activations for the zones
  • One Network Usage Report
  • Customer Market Share/ SOGA & SONA Reports
  • Traffic Market Share (TMS) Report
  • Zonal Key-city reporting
  • Daily Biz Intel SMS (Revenues, Activations, Recharges)

 Operational Planning & Decision Support

• Track implementation of identified business opportunities based on agreed parameters
• Analyze the financial impact of all PCNs with business case / cost saving initiatives for business implementation.