Clinical Applications Trainer - Olympus (Endoscopy) at JNC International Limited

Key Accountabilities

• Clinical Training and Application support
• Equipment optimization to clearly show superior product quality, features and benefits versus competition products.
• Value added resource to build Olympus and JNC brand image
• Competitive intelligence and data gathering report from the field.
• Increase product usage at existing customer sites and expand customer base through clinical education of new users and a broadening clinical application.
• Help to ensure customers are able to independently, safely and efficiently operate the Olympus systems thereby fully utilizing their capabilities.

Other key roles will include:

• Assist with training new and existing sales staff on all product and clinical aspects of the Olympus systems, provide summary of trainings and ensure follow up as needed.
• Provide clinical expertise to help ensure that the Olympus systems become the standard within the end users.
• Visit customers, identify and train clinical champions and establish relationship with key decision makers.
• Provide product feedback to sales and marketing including customer feedback on product enhancement, service and policies through direct feedback as well as demonstration assessments and competitive developments.
• Resolve customer clinical concerns through accurate and timely investigations and partner with sales and marketing team to develop solutions.
• Conduct workshops, educational meetings and presentations.
• Develop training materials
• Assist with the development of downstream marketing materials
• Initial and ongoing clinical interpretation training
• Help to identify product champions and KOLs.
• Help support clinical demonstrations and evaluations.
• Provide conference and exhibition support.

Qualifications/Requirements

• Bachelor's degree or equivalent, preferably in Life Sciences or Nursing. (consideration may be given to individuals with significant relevant experience without a Bachelor’s degree)
• Relevant certificates and credentials are necessary
• 5 to 8 years of industry related experience preferably in surgical devices & Endoscopy.
• Clinical experience in the operating theatre environment is highly desired.
• Experience in training and development of clinical education and training programmers with ability to also present to a large group of industry professionals.
• Excellent communication, time management and relationship building skills required.
• Must maintain honesty, integrity and excellent work ethics.
• Microsoft office skills are required.
• Up to 60% outstation travel is required.