Dispatch Agent - Jumia Food at Jumia Nigeria

Responsibilities

• Jumia Food is an online food ordering site that allows consumers to conveniently order meals of their choice from their preferred restaurants, and have them delivered straight to their home / office. 

In particular, you will:

• Receive and dispatch orders
• Develop and optimize processes - work with senior management to lead innovation projects focused on developing, implementing, and executing a variety of strategic initiatives focused on scaling the business through expansion and lean operations.
• Ships items by examining items, destination, route, rate, delivery time; ordering carriers.
• Protects organization reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.
• Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.
• Data entry and reporting.

Requirements & Qualifications

• Bachelor Degree from an accrediated university.
• 3-5 years of experience in logistics, distribution, operations management.
• Knowledge in Data entry and reporting 
• Ability to adapt to fast-moving and evolving organizations.
• Proven ability to implement process improvement initiatives .
• Strong leadership and interpersonal communication skills, with the ability to manage and develop a team.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth given the challenges that we propose you to take.