Personal Assistant (OMGICNL) at Old Mutual Plc

REF: 1342/NIGE/EU/Personal Assistant/Nigeria/130919
Location: Nigeria
Contract: Permanent
Category: Insurance

Introduction

• In general accountable for the PA support to the Managing Director. Accountable for all responsibilities of the secretary and PA as well as the following: The management of one or more staff members, the co-ordination of other PA's deliveries in the Business unit, strong focus on dealing with escalated queries from clients, customers and other stakeholders (with potential for brand damage.

Job Specification

• Manages queries on behalf of manager and performs delegated tasks.
• Ensures the managing director is equipped with necessary documentation to proceed with meetings.
• Manages diaries.
• Provides department with support in relation to arranging functions - venue bookings and  making travel arrangements when necessary
• Responsible for office infrastructure e.g. office equipment and ordering of stationery.
• Maintains confidentiality of information
• Could be accountable for the management of a budget or significant spending on a budget.
• Accountable for service delivery through own efforts.
• Individually accountable for managing own time tasks and output quality, makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.
• Maintains professional internal and external relationships at management level.
• Builds and maintains relationships with suppliers and venue coordinators.
• High level of contact with external parties, stakeholders and clients / customers (Company CEOs, Executives etc.).
  

Key result areas
Administration & Support:

• Performs secretarial duties for an executive or senior employee.
• Accountable for completing task of a personal nature on behalf of the senior manager.
• Manages queries on behalf of manager and performs delegated tasks.
• Ensures senior is equipped with necessary documentation to proceed with meetings.
• Manages diaries.
• Provides department with support in relation to arranging functions, venue bookings, making travel arrangements when necessary
• Responsible for office infrastructure, e.g. office equipment and ordering of stationery.
• Maintains confidentiality of information
• Could be accountable for the management of a budget or significant spending on a budget.

Personal Effectiveness:

• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality for  periods of 1 day to a maximum of 3 months
• Makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Relationship Building:

• Maintains professional internal and external relationships, at management level.
• Builds and maintains relationships with suppliers and venue coordinators.
• High level of contact with external parties, stakeholders and clients / customers (Company CEOs, Executives etc.).

Minimum Requirements
Qualifications and Experience:

• First Degree
• 3-5 years’ experience in a similar position.
• Excellent interpersonal skills
• Strong knowledge of MS Office suite
• Excellent written communication skills

Competencies:

• Decision Making
• Gaining Commitment
• Initiating Action
• Ownership
• Building Relationships
• Planning & Organizing
• Technical knowledge.