Ticketing Officer at God Is Good Motors - GIGM

(Warri & Akpakpava)

Details:

• Sell bus ticket at GIGM.com terminals to walk in guests.
• Make and/or change travel reservation(s) for guests using the online booking system.
• Create and maintain guest reservations records.
• Resolve service issues via phone, email and in person
• Serve guests by providing service information related to travel schedule, fare and payment.
• Announce arrival and departure information using the public address system.
• Assist in guest luggage check in.
• Ensure customer complaints and emergency concerns are escalated to the appropriate quarters.
• Promote goodwill by being courteous, friendly and helpful to guests, managers and fellow employees.
• Promote the online booking, app downloads and other products and services of the company to customers