Business Process Analyst at Alfred & Victoria Associates

Report to: The MD

Purpose of Role

• To analyze current business processes and workflows with the objective of ensuring they are documented, standardized, automated, reviewed and optimized on a regular basis.
  

Job Responsibilites/Duties

• Interviewing process participants to elicit information on how processes work before documenting their definition and attributes.
• Documenting process information using visual diagrams in the form of business process models.
• Analyzing process models as they are (As-is), comparing them to the future and improved designs (To-be) and determining the necessary changes for arriving at the improved state.
• Designing business processes and managing any subsequent changes to (To-be) them.
• Identifying, documenting and analyzing business rules that govern the implementation of business processes.
• Writing Business Process Management System (BPMS) specifications to be used for process automation.
• Testing and driving processes using the BPMS to ensure that the right results are achieved.
• Examining processes holistically to understand the impact of changing them on people and general business operations.
• Monitoring, measuring and providing feedback on process performance.

Qualifications, Experience & Certifications

• Background in Computer Science.
• 2-3 years in a similar role.
• Lean/Six Sigma Certification.
• Business Process Management Certification.

Competencies Required:

• Communication Proficiency.
• Problem Solving/Analysis.
• Negotiation Skills.
• Technical Capacity.
• Project Management.
• Collaboration Skills.

Salary
Very attractive.