Business Support and Administration Officer at BitPesa

Job Summary

• The Business Support and Administration Officer is responsible for providing high quality administrative support to the Lagos team to ensure the smooth running of the office , covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute taking for key meetings.
• The role holder will report to the Senior Business Support Associate on regional administration matters, office management and provide cover when required.

Key Responsibilities
Business Support:

• Support the Legal & Compliance team to complete compliance forms and gather due diligence documents;
• Execute knowledge management activities by ensuring that corporate documents are gathered, stored, and organized in Google drive;
• Maintain catalogue of business contacts;
• Support team members to liaise with various external and internal stakeholders to increase/improve workflow efficiency;

Administration:

• Schedule internal and external meetings;
• Coordination of all travel and accommodation requests (domestic and international);
• Apply for travel visas and work permits;
• Support the team in coordinating offsite/virtual gathering & annual festive event in December, and any other ad hoc events throughout the year;
• Support the collection, submission, and approval of expense reports by maintaining a record of daily expenses in the office and submit to the finance team monthly using Expensify;
• Raising purchase orders and receipting expenditure on Expensify;
• Provide support to the resourcing element of the team when capacity allows;
• Manage the signing, notarizing, and delivery of documents to legal & compliance

Office Management:

• Organize team events (birthdays and team lunches);
• Manage office-related equipment, suppliers and invoices;
• Provide basic IT support;
• Ensure office equipment and facilities (e.g. printers, photocopier) are maintained;
• Maintain an up to date health and safety policy

Requirements

• At least 2 years of experience in administration, office management, and/or business support
• High quality organisational skills are key, yet the role holder will also have to be flexible enough to respond to changing situations.
• Strong computer skills (Microsoft Word, Excel, PowerPoint, Adobe Reader, Skype)
• Able to effectively manage and prioritise own activity.
• Good accuracy and attention to detail with all tasks.
• A resilient team player with great drive, enthusiasm and passion.
• An understanding of the importance of correctly handling and storing confidential information.
• Good communication skills, with the ability to determine who needs to be kept informed on specific topics.
• Confident dealing with people at all levels of an organisation, to build strong relationships and challenge when necessary.
• A team player with the ability to take the lead when necessary.
• Keen to learn and progress, with a very flexible approach to work and changing deadlines
• French / Spanish speaking is an added advantage.

Remuneration
This position has a competitive salary and benefits.