Application Implementation Engineer at Interswitch

Job Details
Systems Analysis

• Analyze customer requirements accurately to capture customer’s Critical-To-Quality (CTQ) requirements
• Translate customer requirements into System configuration
• Implementation Design

Partner API / Integration Support:

• Provision of support to Developers, Merchants, Banks and Aggregators integrating to Interswitch Products and Services.
• Perform Interface Testing for all 3rd Party Integrations to the Interswitch Platforms.
• Support the Interswitch Developer community on the Developer Support Centre and API Documentation Portal.
• Responsible for API Document Management; ensure that APIs and Integration documentation are clear, easy to understand and up to date.
• Provide sample codes and libraries to ease the Integration Experience

Interface and User Acceptance Testing:

• Conduct User Acceptance Testing and other Functional testing
• Carry out Proof of concept (POCs) based on Business Needs
• Creates and maintains up to date Test scripts for new and existing API services.
• Operationalize new APIs successfully on Production
• Configuring, customizing and translating customers’ requirements to documented specifications
• Create Implementation Guides and Operational Manuals for Implemented solutions

Go-Live Support:

• Provide support for all Customer Onboarding efforts.
• Performs Early Life Support on Implemented Services and Product
• Training where required

Supporting Functions:

• Manage Sandbox environments with minimal downtime.
• Technical Sales support to Sales team where required