Product Officers at Ecobank Nigeria

Job Description

• Develop and Implement strategies with the team to drive the growth of Mortgage, Cash backed Loans and Alliances .
• Work closely with the Sales and Distribution team to create product awareness
• Going on joint calls with the SBUs to sell Mortgage Loans.
• Assist the Sales and Distribution team through designing and developing marketing tactics and actions to achieve financial objectives.
• Training of RMs, ROs and other Client Engagement personnel/Agents in all the regions as well as Contact Centre from time to time to improve and update product knowledge.
• Coordination of Mortgage and Cash backed products.
• Working with reputable Vendors and developers to drive Mortgage sales. Ensuring that every necessary step is taken to improve the quality of credits for approval within the risk appetite of the Bank.
• Liaising with the Product Champion and sales Officers on credit related issues for further review
• Review of approved valuer list for enlistment and/or delisting.
• Provide support for all initiatives/activities to drive up product sales and prevent/wind down on PDOs.
• Tracking of collection activities on Stage 2 and 3 to ensure reduction in achieved.
• Working closely with Remedial management team to ensure recovery and collection on Stage 2 and 3 is achieved on Secured Loan Products.
• Engagement with auto dealers, developers for business development and partnerships.
• Calls to existing counter-parties for relationship management and business development

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Job Description

• Ensure the positioning of Deposit products as “best in brand”.
• Ensure appropriate product pricing in local market and compete favourably with other products managed under best practise.
• Deliver on sales targets on every product
• Focus on promotion and management of approved Deposit products with regard to sales, service and compliance with Group policies and local regulations.
• Understand and provide product knowledge, training and guidance to sales team
• Brief key stakeholders on product and promotional launches and provide regular feedback to the Head, Consumer Products at the Affiliate level and Head CASA & Bancassurance at the Group level.
• Conduct annual Customer Survey and provide competitor analysis
• Maintain excellent communication to support productive external and internal relationships and the resolution of problematic issues.
• Build a strong network to support the sharing of best practice with the Sales and Marketing teams in order to enhance cross-functional cooperation and achieve sales targets.
• Monitor Service Level Agreements and ensure effective delivery of services to both internal and external customers.
• Provide analysis of monthly statistics of the Affiliate or Cluster to enable the product performance measurement. 
• Ensure compliance to local legal and regulatory requirements, audits and any other credit or governance directives.
• Comply with all the Group’s policies and procedures.
• Provides business justification for new product development.