Product Officer CASA ENG CND 998 at Ecobank Nigeria

Job Description

• Ensure the positioning of Deposit products as “best in brand”.
• Ensure appropriate product pricing in local market and compete favourably with other products managed under best practise.
• Deliver on sales targets on every product
• Focus on promotion and management of approved Deposit products with regard to sales, service and compliance with Group policies and local regulations.
• Understand and provide product knowledge, training and guidance to sales team
• Brief key stakeholders on product and promotional launches and provide regular feedback to the Head, Consumer Products at the Affiliate level and Head CASA & Bancassurance at the Group level.
• Conduct annual Customer Survey and provide competitor analysis
• Maintain excellent communication to support productive external and internal relationships and the resolution of problematic issues.
• Build a strong network to support the sharing of best practice with the Sales and Marketing teams in order to enhance cross-functional cooperation and achieve sales targets.
• Monitor Service Level Agreements and ensure effective delivery of services to both internal and external customers.
• Provide analysis of monthly statistics of the Affiliate or Cluster to enable the product performance measurement. 
• Ensure compliance to local legal and regulatory requirements, audits and any other credit or governance directives.
• Comply with all the Group’s policies and procedures.
• Provides business justification for new product development.