Job Openings at Fidelity Bank

Job Objective(s)

• Develop a marketing plan that will increase market share / penetration. Incumbent is expected to increase the business of the Branch by increasing the number of new accounts and developing new business areas.
• Introduce, define and develop a combination of operating processes, management systems, business structure and culture that gives the Bank the capacity to deliver on its values.
• Responsible for generating activities that will help better team performance.

Duties & Responsibilities

• Responsible for ensuring that quality staff are recruited, motivated, trained and retained in particular branch, and ultimately, in the Bank.
• Develop a marketing plan that will increase market share / penetration. Incumbent is expected to increase the business of the Branch by increasing the number of new accounts and developing new business areas.
• Review the marketing plan of the branch and prepare target market study covering the industries / markets defined to serve
• Prepare written call reports in format determined by management and periodically follow up “close” sales
• Ensure adequate adherence to Credit policies, processes and procedures
• Foster involvement in the ‘team’ concept by listening, sharing ideals and information in the interest of the Bank
• Ensure customer facilities applications are thoroughly appraised, review all applications, and make appropriate recommendations / decisions
• Conduct collateral inspections and appraisals. Assemble and process files and forward processed applications to management with recommendations
• Monitor and initiate recovery action on non-performing loans
• Identify needs of accounts holders / customers and buyer values and proactively seek to provide products / services to meet identified needs
• Ensure new accounts are adequately coded to ensure proper MIS classification
• Provide regular reports / updates for management attention
• Provides leadership, coaching, training/development and supervision to all members of its team.
• Any other duties as assigned by Supervisor

Qualification:

• Bachelor’s Degree with a minimum of Second-Class Lower Division or Upper Credit for HND holders from an accredited Institution. Third-Class / Lower Credit holders must possess a Master’s Degree.

Experience:

• 5 -10 Years in Banking in a Full Time role

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Job Objective(s)

• Assist customers get value for their money, make the right choices and make their money work for them.
• Also be the number one resource for customers to get advice on their account.  Speaking with customers would also be a large part of your day to day work either over the phone or face to face in addition to providing solution to their financial needs.

Duties & Responsibilities

• Ensure adequate adherence to Credit policies, processes and procedures.
• Book deals for new deposits within 24 hours.
• Follow up on processing of roll-over of investments and delivery of investment letters to customers within 24 hours of maturity.
• Responsible for opening new accounts and follow-up on outstanding documentation.
• Update and follow up on returned cheques every morning.
• Follow up on customer’s requests such as pay-in cheques, collect cash, process drafts, process transactions, etc.
• Update new deposits and new accounts on the system daily.
• Responsible for the provision and safe keeping of customers’ information and files.
• Responsible for recording new accounts, deposits and FX transactions daily.
• Ensure proper custodianship of the unit’s registers.
• Make daily/periodic reports to the Branch Leader on marketing activities and/or prompt potential businesses in pipeline needing senior support, including other reports as may be required by Management from time to time.
• Follow up and ensure prompt recovery of Past Due Accounts under your management.
• Participate in all marketing plans and strategy development initiatives of the Branch Leader that will increase the market share/market penetration of the Branch.
• Ensure prompt response to internal correspondences i.e. memos/mails from within the Bank requiring your attention and/or response.
• Support other marketing and non-marketing staff junior to you through on-the-job coaching, in-house training and development and account management support.
• Ensure sound work attitude, good working relationship with your supervisor/ colleagues and above all, your integrity/character must be above board.
• Carry out any other duty that may be assigned to you from time to time by the supervisor.

Qualification:

• Bachelor’s Degree with a minimum of Second-Class Lower Division or Upper Credit for HND holders from an accredited Institution. Third-Class / Lower Credit holders must possess a Master’s Degree.

Experience:

• 2 Years and above Work Experience in Banking in a Full Time role

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Qualification:

• First Degree (Second Class minimum) or HND (Upper Credit) in Engineering, Mathematics, Computer Science, or any related course

Experience:

• 3 years of hands-on experience with AIX Operating System

Certifications

Below certifications will be an advantage

• AIX, IBM, REDHAT
• ITIL
• Storage Administration
• Backup administration

Job Objective(s)

• Demonstrate technical knowledge, fundamental concepts and technologies associated with AIX Operating Systems (Hardware, Software).

Duties & Responsibilities

• AIX System Administration
• Build AIX/Linux server requirements according to project specification.
• Configuring, monitoring, tuning, and troubleshooting AIX VMs and physical servers
• PowerVM, Power Firmware and HMC administration
• Maintain and upgrade the UNIX system software on all UNIX based systems to ensure operating system integrity and a high degree of system availability
• Provide a root-cause analysis for recurring or critical problem
• Establish and maintain user access

Experience / Skills

• AIX System Administration
• Build AIX/Linux server requirements according to project specification.
• Working with an Enterprise class backup solution
• SAN and storage administration and integration with operating systems
• Concepts of networking like TCP / IP
• Linux System administration
• Maintenance of software and system patches
• PowerHA and GPFS
• Knowledge of UNIX Shell Scripting, to include Perl.
• Experience in installing of VIO Server, LPARS and installation of AIX through NIM Server
• Experience in Patch\Deployment management
• Experience in File Systems, Processes, Performance tuning and troubleshooting

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Qualification:

• First Degree (Second Class minimum) or HND (Upper Credit) in Engineering, Mathematics, Computer Science, or any related course

Experience:

• 5 years of hands-on experience with Cloud Environment

Certifications

Below certifications will be an advantage

• Azure/ AWS Cloud certifications
• VMware certifications
• ITIL

Job Objective(s)

• Demonstrate technical knowledge in managing and maintaining the organization’s cloud computing system, develop and implement cloud strategies, evaluate applications/hardware, and ensure the effective functioning of cloud systems.

Duties & Responsibilities

• Building and overseeing the cloud systems, including servers, storage, and network infrastructure
• Ensuring that our online capabilities align with the specific requirements of our organizations cloud adoption strategy.
• Collaborate closely with diverse IT teams to enhance our cloud infrastructure and optimize its performance.
• Lead the development and implementation of innovative cloud solutions that support our business objectives.
• Designing and deploying dynamically scalable and reliable applications on the cloud
• Migrating multi-tier applications on cloud platforms
• Keeping costs to a minimum using cost-control strategies

Experience / Skills

• Cloud Architect with a passion for cutting-edge technologies
• Relevant training and/or certifications as a Cloud Architect
• Ability to use continuous integration and distribution pipelines to deploy applications.
• Skills in developing, deploying, and debugging cloud applications.
• Skills in API usage, command line interface, and SDKs for writing applications
• Ability to use continuous integration and distribution pipelines to deploy applications.
• competent in managing cloud databases and have knowledge of MySQL and Hadoop
• strong understanding of the Linux operating system, Networking, and storage technologies
• understand virtual networks and general network management functions.
• hands-on understanding of DevOps practices
• Use of containerization tools and have a solid understanding of Docker and Kubernetes.
• Must have demonstrated skills in virtualization.
• Good Knowledges of cybersecurity in the context of the cloud is an asset.

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Qualification:

• First Degree (Second Class minimum) or HND (Upper Credit) in Engineering, Mathematics, Computer Science, or any related course

Experience:

• 5 years of hands-on experience with Microsoft Collaboration tools / technologies

Certifications

Below certifications will be an advantage

• Exchange Administration
• M365
• Microsoft Directory Services

Job Objective(s)

• Responsible for the design, implementation, and maintenance of the Active Directory infrastructure. Ensure that the Active Directory environment is secured, efficient, and scalable. Responsible for developing and implementing Group Policy Objects (GPOs) to control access to resources and enforce security compliance. Additionally, you will be responsible for troubleshooting Active Directory-related issues and providing Level 2 support for the Active Directory infrastructure.

Duties & Responsibilities

• Creating, modifying, and deleting user accounts, groups, computer accounts, organizational units (OUs), and other objects in the directory service database
• Helping end users with issues related to their accounts or computers, such as resetting passwords or troubleshooting technical problems.
• Installing new Windows operating systems on client computers as needed, including installing device drivers and other software required for the computers to operate properly.
• Maintaining a database of all users in the organization and their respective rights and privileges within the network
• Designing a directory services infrastructure that meets the organization’s needs and implementing it on a daily basis.
• Providing technical support for user problems related to Active Directory or Windows Server applications.
• Designing and implementing security policies that conform to industry best practices and align with organizational risk management objectives.
• Creating, configuring, and administering Active Directory domains and forests, as well as adding new users to existing domains or forests

Experience / Skills

• Administration of windows 2012 to 2019 servers
• Administration of Microsoft Exchange
• Experience using Pepipost.
• Experienced M365 Administrator
• Microsoft License Administration

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Qualification:

• First Degree (Second Class minimum) or HND (Upper Credit) in Engineering, Mathematics, Computer Science, or any related course

Experience:

• 5 years of hands-on experience with Solution Architecture

Certifications

Below certifications will be an advantage

• AWS. Azure,
• GCP or OCI Solution Architect

Job Objective(s)

• Lead the creation of conceptual and logical specifications for all layers of product solution (people, process, technology and information) through collaboration with business, enterprise, application, security and infrastructure architects
• Develops architecture to include the collaboration with other architects to make recommendations on software, hardware, and communications to support the product vision as well as provide for present and future cross-functional significant architecture requirements and interfaces based on solution and program increment roadmaps
• Ensures these systems are compatible and in compliance with client IT standards for architecture, including the implementation of specific solutions for public or private cloud platforms, integration with other systems and the external interfaces
• Ensures that the common operating environment is compliant with client policies. Analytically and systematically evaluates problems of work flows, organization and planning and develops appropriate corrective action to meet compliance policies
• Ability to participate in innovation activities such as ideation, prototype development, and real-world application evaluations

Duties & Responsibilities

• Experience in client/server or service-oriented architecture (SOA) environment, software development, data networking, middleware, cloud, storage, virtualization, data management, or infrastructure.
• Demonstrate expert knowledge in Data Modelling and Data Warehousing and lead technical reviews of solutions architecture.
• Strong understanding of common BI data functions, including data integration, data storage, data modelling, data mining, data visualization, and data analytics.
• Leading the development of innovative solutions in support of major capture efforts, balancing these solutions against cost, schedule, function, quality, and other business considerations.
• Support program management and business development reviews and assist in improving performance of existing projects as required.
• To design or modify systems architecture to meet certain business needs.
• Design and document  Solution Architectures across EA domain areas (Business, Data , Application, Technology & Security) developing  the Architectural Diagrams, Process Flow diagrams ,Data flow diagrams and Network diagrams where applicable.
•  Review the latest industry trends
•  Assess impact and applicability of industry trends
• Develop/ confirm industry imperatives and guiding principles
•    Review & Recommend the latest technology trends that will address complex solution problems.
• Gathering requirements and functional specifications, assessing current software systems in place in order to identify areas in need of improvement
• Account for possible project challenges on constraints including, risks, time, resources and scope
• Work closely with project management teams to successfully monitor progress of initiatives
• Knowledge transfer and writing documentation.

Experience / Skills

• 5 – 25 years of work experience in IT, including experience in software development, application architecture, and especially a minimum of 5 years of experience in solution architecture
• Experience with driving technical planning and solutions for software portfolio, including authoring or managing the development of software designs, managing vendor evaluations, and justifying technical recommendations
• Experience with providing technical leadership, mentoring on software engineering design, development, and frameworks, analyzing alternatives, and presenting technical options to leads and clients
• Experience defining a variety of solution types, such as new system builds, legacy enhancements, build vs. buy analysis, integrating COTS software packages, Software as a Service or Platform as a Service as components of the solution
• Expert collaborator with business and technical colleagues, adept at building rapport

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Qualification:

• First Degree (Second Class minimum) or HND (Upper Credit) in Engineering, Mathematics, Computer Science, or any related course

Experience:

• 4 years of hands-on experience with Database Administration

Certifications

Below certifications will be an advantage

• MCSE DBA
• Oracle Associate or its equivalent

Job Objective(s)

• Perform technical and administrative oversight of all the database management systems as acquired by the bank in a cost-effective manner.
• The Database Administrator’s role is to design, install, monitor, maintain, and carry out performance tuning of production and test databases while ensuring high levels of data availability.
• This individual is also responsible for developing, implementing, and overseeing database policies and procedures to ensure the confidentiality, Integrity and availability of databases.

Duties & Responsibilities

• Monitors databases for availability.
• Performs maintenance and housekeeping operations on Oracle and or MSSQL databases.
• Performs database backup and restore.
• Performs performance tuning of Oracle and or MSSQL databases.
• Installation, configuration and upgrading of (DBMS) Database Management System, e.g. Oracle, MSSQL and MYSQL server software and related products.
• Evaluate DBMS features and related products as used by the Bank.
• Establish and maintain sound backup and recovery policies and procedures.
• Take care of the Database design and implementation.
• Implement and maintain database security (create and maintain users and roles, assign privileges).
• Make exception reports to management on database related issues.
• Interface with relevant OEMs – Oracle Corporation, Microsoft for technical support on database related issues.
• Respond to and resolve database access and performance issues.
• Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements.
• Plan and coordinate data migrations between systems.

Experience / Skills

• Strong understanding of database structures, theories, principles.
• Working technical experience with designing, building, installing, configuring and supporting databases
• Working technical experience with database administration tasks such as database implementations, backups, and account maintenance.
• Working technical experience with administering database platform specific advanced features – clustering, RAC, logical/physical standby, replication.
• Hands-on database tuning and troubleshooting experience.
• Good understanding of the organization’s goals and objectives

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Qualification:

• First Degree (Second Class minimum) or HND (Upper Credit) in Engineering, Mathematics, Computer Science, or any related course

Experience:

• 3 years of hands-on experience on PHP

Certifications

Below certifications will be an advantage

• C#, Microsoft.NET
• Processmaker Automation

Job Objective(s)

• Design, develop new and maintain existing software and workflows to support the banking business
• Ensure efficient and seamless processes by building and maintenance of automated systems to drive digital transformation.

Duties & Responsibilities

• Responsible for development, maintenance and extension of enterprise applications, workflows and systems
• Developing existing systems by analyzing and identifying areas of modification
• Maintaining systems by monitoring, identifying and correcting software defects
• Ensures regular and timely bug detection, documentation, and fixes for developed applications.
• Develop technical specifications/ documentation.
• Prepare reports, manuals and other documentation on the status, operation, and maintenance of software.
• Provide third-level support to business users.
• Adhere to high-quality development principles and secure coding principles, while delivering solutions on-time and on-budget.
• Working closely with other staff, such as business analysis team, technology group and other stakeholders in the bank
• Constantly updating technical knowledge and skills by attending in-house and/or external courses, reading manuals, accessing new applications and sharing knowledge with other developers
• Research and evaluate on a variety of software products.

Experience / Skills

• Extensive experience designing and developing enterprise grade software
• Experience with multi-threading and concurrency.
• Experience with debugging, performance profiling and optimization.
• Comprehensive understanding of object-oriented and service-oriented application development techniques systems
• Self motivated, able to work proficiently both independently and in a team environment.

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Qualification:

• First Degree (Second Class minimum) or HND (Upper Credit) in Engineering, Mathematics, Computer Science, or any related course

Experience:

• 3 years of hands-on experience with VMWare technologies

Certifications

Below certifications will be an advantage

• VMWARE
• REDHAT, Windows
• Azure, AWS
• ITIL
• Storage Administration.

Job Objective(s)

• Demonstrate technical knowledge, fundamental concepts and technologies associated with day-to-day administration of VMware, HCI, Hyperconverged environment.

Duties & Responsibilities

• Manage the day-to-day administration of VMware and HCI environments.
• Manage the day-to-day administration of Hyperconverged environment.
• Performance and capacity management projections.
• Plan and engineer expansion of converged infrastructure.
• Deploy and test HA/BCP virtual environments.
• Provide guidance for virtualization best practices.
• Design enterprise level virtual technologies for the firm.
• Provide virtual platform system technical performance and availability recommendations.
• Create documentation for best practices in deploying Hyper converge solutions.
• Participate in the design and support of all backend infrastructure components for the virtual environment for the firm.

Experience / Skills

• Experience with VMware vCenter design and implementation best practices.
• Good grasp of Windows and Linux operating systems.
• Understanding of virtual environments with respect to proactive performance analysis and identification of potential bottlenecks.
• Ability to administer, maintain, and troubleshoot Storage Area Networks (SAN) and Network Attached Storage (NAS) attached to VMware environments.
• Extensive Virtualization Experience – design, implement, and manage virtual environments, including Datacenter cluster(s) managed by vCenter.
• Thorough understanding of high availability, fault tolerance, and other BCP/DR technologies.
• Demonstrated experience in virtualization and consolidation of server technologies, specifically VMware vSphere and ESXi Virtual Infrastructure.

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Qualification:

• Minimum educational level – Bachelor’s Degree in social science or humanities or HND with a Master’s Degree

Experience:

• Minimum of 2 years on the role and 5 years in Banking

Job Objective(s)

• Recovery of Non-performing accounts.

Duties & Responsibilities

• Liaise with Legal Dept. on recovery process.
• Liaise with External agents (Estate Agents & Valuers, External Solicitors, Debt Recovery agents, Private Investigators, SFU, EFCC).
• Lead negotiation team for major Recovery accounts.
• Liaise with Branch Leaders and Bank Heads on developing and implementing recovery strategies for non-performing accounts
• Recommendation of interest waivers, concessions, write offs and classification of non-performing accounts.
• Supervise the work performance of Teams.
• Attend court sessions in relation to accounts in Litigation
• Render various reports on recoveries made on non-performing accounts monthly.
• Marketing and selling of Collateral of Non-performing accounts.
• Any other duties as assigned by either Supervisor or Divisional Head.

Key Competencies/ Knowledge

• Ability to pay attention to detail.
• Good knowledge of the Bank’s Banking Software.
• Strong ability to interpret and reconcile accounts.
• Good Knowledge of Bank Credit Policy and general economic trends in the country.
• Good knowledge of Microsoft Excel.
• Excellent negotiation and bargaining skills.
• Strong analytical skills.
• Excellent organizational skills.
• Good record keeping / file keeping and documentation skills.
• Excellent interpersonal skills.

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Qualification:

• Bachelor’s Degree (Second Class minimum) or HND (Upper Credit) in Marketing or any other related field. Most importantly, candidate should have Digital Marketing Certifications.

Experience:

• Minimum of 2 years on the role and 2 years in Digital Marketing

Certifications

Must include any of the following: Google advertising, Meta Advertising, Google Analytics.

Job Objective(s)

• To implement all online advertising campaigns for the bank to include Search Engine Marketing (SEM), Meta Advertising, Google Display and Video Advertising, Twitter Advertising, LinkedIn advertising.
• Liaise with third party advertising platforms to implement advertising campaigns.
• Deliver reports after every campaign and implement tracking across the website and mobile app.

Duties & Responsibilities

• Design, Execute, and Maintain ROI-Focused Targeted online Ad campaigns.
• Conduct thorough analysis of trends and targeting options.
• Continually optimize campaigns including keyword strategy, ad copy, bid prices, cost per conversion, cost per click, audience optimization, etc.
• Drive Cost-per-action low for every campaign while achieving the objectives of each campaign.
• Actively measure and execute A/B split testing for ad copy, landing pages, etc., to ensure optimal campaign performance.
• Compile monthly reports for all product campaign performance.
• Set up Conversion Tracking & Retargeting Pixels
• Conduct in-depth competitive analysis within the financial industries to stay informed.
• Liaise with Digital Advertising Service providers such as Meta, Google, Twitter to get Invoices, Budget, and other campaign needs.
• Identify new advertising platforms to further push the bank’s products and services.

Key Competencies/ Knowledge

• Google Ads Manager
• Meta Ads Business  
• Twitter Ads
• Google Tag Manager
• Google Analytics
• Excel and PowerPoint